Thank you for following up with me. I just did 4 certificates successfully, but the 5th one failed with the same error message again. There were several second between attempts and I tried a different domain each time to avoid hitting the usage limit. The domain was not the cause though, it can happen on any of them. I also checked the dns right now, and 22.214.171.124 is the correct ip and the root and www domains work correctly.
Because I have a custom made application, I am using the webroot plugin on purpose to automate this. My tool generates these commands, so I can’t type them wrong between attempts. Our web server is not even close to being at capacity on our end - Its a high end dedicated server mostly running on idle. The dns is hosted by amazon route53 for this domain.
Here is the unmodified commands and error response:
/usr/bin/openssl ecparam -genkey -name prime256v1 > ‘/etc/letsencrypt/live-ecdsa/155/ecdsa.key’
/usr/bin/openssl req -new -sha256 -key ‘/etc/letsencrypt/live-ecdsa/155/ecdsa.key’ -subj ‘/CN=orlandoluxuryproperty.net’ -reqexts SAN -config ‘/etc/letsencrypt/live-ecdsa/155/ecdsa.config’ -outform der -out ‘/etc/letsencrypt/live-ecdsa/155/ecdsa.csr’ 2>&1
/usr/bin/certbot certonly -a webroot --email ‘firstname.lastname@example.org’ --webroot-path ‘/var/jetendo-server/jetendo/sites/orlandoluxuryproperty_net/’ --csr ‘/etc/letsencrypt/live-ecdsa/155/ecdsa.csr’ --renew-by-default --agree-tos 2>&1
result: Plugins selected: Authenticator webroot, Installer None Performing the following challenges: http-01 challenge for orlandoluxuryproperty.net http-01 challenge for www.orlandoluxuryproperty.net Using the webroot path /var/jetendo-server/jetendo/sites/orlandoluxuryproperty_net for all unmatched domains. Waiting for verification… Cleaning up challenges Failed authorization procedure. orlandoluxuryproperty.net (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://www.orlandoluxuryproperty.net/.well-known/acme-challenge/5jp4fide-v2z6Mt1CBOcDYQWvys4500_jS3lvS9FMs0: Timeout during connect (likely firewall problem) IMPORTANT NOTES: - The following errors were reported by the server: Domain: orlandoluxuryproperty.net Type: connection Detail: Fetching http://www.orlandoluxuryproperty.net/.well-known/acme-challenge/5jp4fide-v2z6Mt1CBOcDYQWvys4500_jS3lvS9FMs0: Timeout during connect (likely firewall problem) To fix these errors, please make sure that your domain name was entered correctly and the DNS A/AAAA record(s) for that domain contain(s) the right IP address. Additionally, please check that your computer has a publicly routable IP address and that no firewalls are preventing the server from communicating with the client. If you’re using the webroot plugin, you should also verify that you are serving files from the webroot path you provided.