Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: clubhelp.com.au
I ran this command:
sudo certbot certonly --cert-name CERTNAME --server https://acme-v02.api.letsencrypt.org/directory --manual --preferred-challenges dns -d 'clubhelp.com.au, *.clubhelp.com.au'
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Requesting a certificate for clubhelp.com.au and *.clubhelp.com.au
Please deploy a DNS TXT record under the name:
_acme-challenge.clubhelp.com.au.
with the following value:
Fbs37N1Nbs12Z40znny15wEU4aE4054511icdfMfpmI
Press Enter to Continue
Please deploy a DNS TXT record under the name:
_acme-challenge.clubhelp.com.au.
with the following value:
2-oJ_ivXHMbheSQ716TocNvTc6PffE_iJHfZcYj1SOA
(This must be set up in addition to the previous challenges; do not remove,
replace, or undo the previous challenge tasks yet. Note that you might be
asked to create multiple distinct TXT records with the same name. This is
permitted by DNS standards.)
Before continuing, verify the TXT record has been deployed. Depending on the DNS
provider, this may take some time, from a few seconds to multiple minutes. You can
check if it has finished deploying with aid of online tools, such as the Google
Admin Toolbox: Dig (DNS lookup).
Look for one or more bolded line(s) below the line ';ANSWER'. It should show the
value(s) you've just added.
Press Enter to Continue
Certbot failed to authenticate some domains (authenticator: manual). The Certificate Authority reported these problems:
Domain: clubhelp.com.au
Type: unauthorized
Detail: Incorrect TXT record "Fbs37N1Nbs12Z40znny15wEU4aE4054511icdfMfpmI" found at _acme-challenge.clubhelp.com.au
Hint: The Certificate Authority failed to verify the manually created DNS TXT records. Ensure that you created these in the correct location, or try waiting longer for DNS propagation on the next attempt.
Some challenges have failed.
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.
My web server is (include version): nginx latest
The operating system my web server runs on is (include version): ubuntu 24.04
My hosting provider, if applicable, is: AWS
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): 1.21.0
Note that the failure is because I added the record it asked for and that certbot told me not to delete.