Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: education-ssl.site
I ran this command: cat /etc/letsencrypt/live/education-ssl.site/fullchain.pem
It produced this output: only certificate + intermediate certificate. it stopped showing root certificate, so the chain is not full. but I can successfull generate full chain at whatsmychaincert.com
My web server is (include version): vh300, 92.53.96.150, LA 30.85
The operating system my web server runs on is (include version): nginx/1.24.0
My hosting provider, if applicable, is: timeweb.ru
I can login to a root shell on my machine (yes or no, or I don't know): idk
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): idk but i'm using termius to log in to server and use certbot there
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): certbot version 0.40.0-1ubuntu0.1