Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: app.gymsource.com
I ran this command: certbot certonly --standalone
It produced this output:
Requesting a certificate for app.gymsource.com
Certbot failed to authenticate some domains (authenticator: standalone). The Certificate Authority reported these problems:
Detail: 22.214.171.124: Fetching http://app.gymsource.com/.well-known/acme-challenge/aorGvAW17SDK01Hwc0JvUFJ8VmDaiv026I9vZlLKtzA: Timeout during connect (likely firewall problem)
Hint: The Certificate Authority failed to download the challenge files from the temporary standalone webserver started by Certbot on port 80. Ensure that the listed domains point to this machine and that it can accept inbound connections from the internet.
Some challenges have failed.
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile C:\Certbot\log\letsencrypt.log or re-run Certbot with -v for more details.
My web server is (include version): IIS V10
The operating system my web server runs on is (include version): Windows Server 2019
My hosting provider, if applicable, is: Azure Cloud
I can login to a root shell on my machine (yes or no, or I don't know): Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Yes
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot): 1.24.0