Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
multicrew.co.uk
I ran this command:
./certbot-auto --apache -d test.multicrew.co.uk -d academy.test.multicrew.co.uk --preferred-challenges http
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator apache, Installer apache
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for test.multicrew.co.uk
http-01 challenge for academy.test.multicrew.co.uk
Waiting for verification…
Cleaning up challenges
Failed authorization procedure. academy.test.multicrew.co.uk (http-01): urn:ietf:params:acme:error:tls :: The server experienced a TLS error during domain verification :: Fetching https://academy.test.multicrew.co.uk/.well-known/acme-challenge/F1MdqviwddJwZGmwKbG7XCUpEVx91_e4QbU0mfnT4ZQ: remote error: tls: handshake failure
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: academy.test.multicrew.co.uk
Type: tls
Detail: Fetching
https://academy.test.multicrew.co.uk/.well-known/acme-challenge/F1MdqviwddJwZGmwKbG7XCUpEVx91_e4QbU0mfnT4ZQ:
remote error: tls: handshake failureTo fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address. Additionally, please check that
you have an up-to-date TLS configuration that allows the server to
communicate with the Certbot client.
My web server is (include version):
Apache 2.4.27
The operating system my web server runs on is (include version):
Ubuntu 17.10
My hosting provider, if applicable, is:
Digital Ocean
I can login to a root shell on my machine (yes or no, or I don’t know):
Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
No