Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: systematicpoliticalscience.com
I ran this command: certbot-auto
It produced this output:
You have an existing certificate that contains a portion of the domains you
requested (ref: /etc/letsencrypt/renewal/systematicpoliticalscience.com.conf)
It contains these names: systematicpoliticalscience.com,
www.systematicpoliticalscience.com
You requested these names for the new certificate:
systematicpoliticalscience.org, systematicpoliticalscience.com,
new.systematicpoliticalscience.com, old.systematicpoliticalscience.com,
www.systematicpoliticalscience.org, www.systematicpoliticalscience.com.
Do you want to expand and replace this existing certificate with the new
certificate?
(E)xpand/©ancel: e
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for new.systematicpoliticalscience.com
http-01 challenge for old.systematicpoliticalscience.com
http-01 challenge for systematicpoliticalscience.com
http-01 challenge for systematicpoliticalscience.org
http-01 challenge for www.systematicpoliticalscience.com
http-01 challenge for www.systematicpoliticalscience.org
Waiting for verification…
Challenge failed for domain old.systematicpoliticalscience.com
Challenge failed for domain new.systematicpoliticalscience.com
http-01 challenge for old.systematicpoliticalscience.com
http-01 challenge for new.systematicpoliticalscience.com
Cleaning up challenges
Some challenges have failed.
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: new.systematicpoliticalscience.com
Type: connection
Detail: Fetching
http://new.systematicpoliticalscience.com/.well-known/acme-challenge/38N3tJuwiV1HlgBHARqJiC6z9Ig3MfkiMcBYRqp2yZo:
Timeout during connect (likely firewall problem)To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address. Additionally, please check that
your computer has a publicly routable IP address and that no
firewalls are preventing the server from communicating with the
client. If you’re using the webroot plugin, you should also verify
that you are serving files from the webroot path you provided. -
The following errors were reported by the server:
Domain: old.systematicpoliticalscience.com
Type: unauthorized
Detail: Invalid response from
http://old.systematicpoliticalscience.com/.well-known/acme-challenge/7CdMwokEVQkpEnyXf1ratQDNkhpk63ht0IVNtP7sEfM
[24.15.80.74]: “\n\n300 Multiple
Choices\n\nMultiple C”
To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version):
Apache
Server version: Apache/2.4.10 (Debian)
Server built: Sep 30 2019 19:32:08
The operating system my web server runs on is (include version):
Debian / Jesse
My hosting provider, if applicable, is:
Linode
I can login to a root shell on my machine (yes or no, or I don’t know):
Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
No
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot):
certbot 1.4.0
I received a complaint today that systematicpoliticalscience.com is giving an error. It appears to have an expired certificate. This time, running certbot-auto a few different ways did not result in a new certificate being installed; https://systematicpoliticalscience.com is still reporting an expired certificate.
What should I be doing differently so that a fresh new certificate is served up from systematicpoliticalscience.com?