Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
It produced this output:
Attempting to renew cert (request.defran.us) from /etc/letsencrypt/renewal/request.defran.us.conf produced an unexpected error: urn:ietf:params:acme:error:rateLimited :: There were too many requests of a given type :: Error creating new order :: too many certificates already issued for exact set of domains: request.defran.us: see https://letsencrypt.org/docs/rate-limits/. Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/request.defran.us/fullchain.pem (failure)
My web server is (include version):
nginx/1.14.2
The operating system my web server runs on is (include version):
ubuntu server 18.04.3 running inside a docker
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
no
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):
certbot 0.32.0
This is similar to a problem that we’ve sometimes seen when people have renamed some of the items in /etc/letsencrypt in a way that subsequently confuses Certbot about whether or not a renewal succeeds. Could we see the output of this command too?
(Alternatively, do you happen to have any other servers or containers that have previously had certificates for this same name that might still be operating somewhere?)
As far as I remember, there are no other servers or containers that would have certificates for the same name.
Here's my output for ls -lR /etc/letsencrypt/{live,archive}
/etc/letsencrypt/archive:
total 9
drwxr-xr-x 2 nobody 4294967294 73 Feb 3 02:11 request.defran.us
/etc/letsencrypt/archive/request.defran.us:
total 320
-rw-r--r-- 1 nobody 4294967294 2260 Nov 20 16:57 cert1.pem
-rw-r--r-- 1 nobody 4294967294 2264 Nov 20 16:57 cert2.pem
-rw-r--r-- 1 nobody 4294967294 2264 Nov 20 16:57 cert3.pem
-rw-r--r-- 1 nobody 4294967294 2260 Nov 20 16:57 cert4.pem
-rw-r--r-- 1 nobody 4294967294 1647 Nov 20 16:57 chain1.pem
-rw-r--r-- 1 nobody 4294967294 1647 Nov 20 16:57 chain2.pem
-rw-r--r-- 1 nobody 4294967294 1647 Nov 20 16:57 chain3.pem
-rw-r--r-- 1 nobody 4294967294 1647 Nov 20 16:57 chain4.pem
-rw-r--r-- 1 nobody 4294967294 3907 Nov 20 16:57 fullchain1.pem
-rw-r--r-- 1 nobody 4294967294 3911 Nov 20 16:57 fullchain2.pem
-rw-r--r-- 1 nobody 4294967294 3911 Nov 20 16:57 fullchain3.pem
-rw-r--r-- 1 nobody 4294967294 3907 Nov 20 16:57 fullchain4.pem
-rw------- 1 nobody 4294967294 3272 Nov 20 16:57 privkey1.pem
-rw------- 1 nobody 4294967294 3272 Nov 28 02:11 privkey10.pem
-rw------- 1 nobody 4294967294 3268 Nov 29 02:10 privkey11.pem
-rw------- 1 nobody 4294967294 3272 Nov 30 02:10 privkey12.pem
-rw------- 1 nobody 4294967294 3268 Dec 1 02:10 privkey13.pem
-rw------- 1 nobody 4294967294 3272 Dec 2 02:16 privkey14.pem
-rw------- 1 nobody 4294967294 3272 Dec 5 02:10 privkey15.pem
-rw------- 1 nobody 4294967294 3272 Dec 6 02:12 privkey16.pem
-rw------- 1 nobody 4294967294 3272 Dec 7 02:13 privkey17.pem
-rw------- 1 nobody 4294967294 3272 Dec 8 02:09 privkey18.pem
-rw------- 1 nobody 4294967294 3268 Dec 9 02:12 privkey19.pem
-rw------- 1 nobody 4294967294 3272 Nov 20 16:57 privkey2.pem
-rw------- 1 nobody 4294967294 3272 Dec 12 02:14 privkey20.pem
-rw------- 1 nobody 4294967294 3272 Dec 13 02:10 privkey21.pem
-rw------- 1 nobody 4294967294 3272 Dec 14 02:12 privkey22.pem
-rw------- 1 nobody 4294967294 3272 Dec 15 02:14 privkey23.pem
-rw------- 1 nobody 4294967294 3272 Dec 16 02:11 privkey24.pem
-rw------- 1 nobody 4294967294 3272 Dec 19 02:14 privkey25.pem
-rw------- 1 nobody 4294967294 3272 Dec 20 02:14 privkey26.pem
-rw------- 1 nobody 4294967294 3272 Dec 21 02:08 privkey27.pem
-rw------- 1 nobody 4294967294 3272 Dec 22 02:11 privkey28.pem
-rw------- 1 nobody 4294967294 3272 Dec 23 02:11 privkey29.pem
-rw------- 1 nobody 4294967294 3268 Nov 20 16:57 privkey3.pem
-rw------- 1 nobody 4294967294 3268 Dec 26 02:08 privkey30.pem
-rw------- 1 nobody 4294967294 3272 Dec 27 02:15 privkey31.pem
-rw------- 1 nobody 4294967294 3272 Dec 28 02:09 privkey32.pem
-rw------- 1 nobody 4294967294 3272 Dec 29 02:09 privkey33.pem
-rw------- 1 nobody 4294967294 3272 Dec 30 02:08 privkey34.pem
-rw------- 1 nobody 4294967294 3272 Jan 2 02:09 privkey35.pem
-rw------- 1 nobody 4294967294 3272 Jan 3 02:11 privkey36.pem
-rw------- 1 nobody 4294967294 3272 Jan 4 02:11 privkey37.pem
-rw------- 1 nobody 4294967294 3272 Jan 5 02:08 privkey38.pem
-rw------- 1 nobody 4294967294 3272 Jan 6 02:13 privkey39.pem
-rw------- 1 nobody 4294967294 3268 Nov 20 16:57 privkey4.pem
-rw------- 1 nobody 4294967294 3272 Jan 9 02:11 privkey40.pem
-rw------- 1 nobody 4294967294 3272 Jan 10 02:14 privkey41.pem
-rw------- 1 nobody 4294967294 3272 Jan 11 02:12 privkey42.pem
-rw------- 1 nobody 4294967294 3272 Jan 12 02:08 privkey43.pem
-rw------- 1 nobody 4294967294 3272 Jan 13 02:14 privkey44.pem
-rw------- 1 nobody 4294967294 3272 Jan 16 02:15 privkey45.pem
-rw------- 1 nobody 4294967294 3272 Jan 17 02:15 privkey46.pem
-rw------- 1 nobody 4294967294 3272 Jan 18 02:14 privkey47.pem
-rw------- 1 nobody 4294967294 3272 Jan 19 02:13 privkey48.pem
-rw------- 1 nobody 4294967294 3272 Jan 20 02:15 privkey49.pem
-rw------- 1 nobody 4294967294 3272 Nov 21 02:10 privkey5.pem
-rw------- 1 nobody 4294967294 3272 Jan 23 02:08 privkey50.pem
-rw------- 1 nobody 4294967294 3272 Jan 24 02:14 privkey51.pem
-rw------- 1 nobody 4294967294 3272 Jan 25 02:09 privkey52.pem
-rw------- 1 nobody 4294967294 3272 Jan 26 02:08 privkey53.pem
-rw------- 1 nobody 4294967294 3272 Jan 27 02:12 privkey54.pem
-rw------- 1 nobody 4294967294 3272 Jan 30 02:12 privkey55.pem
-rw------- 1 nobody 4294967294 3272 Jan 31 02:13 privkey56.pem
-rw------- 1 nobody 4294967294 3272 Feb 1 02:08 privkey57.pem
-rw------- 1 nobody 4294967294 3272 Feb 2 02:15 privkey58.pem
-rw------- 1 nobody 4294967294 3268 Feb 3 02:11 privkey59.pem
-rw------- 1 nobody 4294967294 3272 Nov 22 02:12 privkey6.pem
-rw------- 1 nobody 4294967294 3272 Nov 23 02:09 privkey7.pem
-rw------- 1 nobody 4294967294 3268 Nov 24 02:10 privkey8.pem
-rw------- 1 nobody 4294967294 3268 Nov 25 02:11 privkey9.pem
/etc/letsencrypt/live:
total 13
-rw-r--r-- 1 nobody 4294967294 740 Nov 20 16:57 README
drwxr-xr-x 2 nobody 4294967294 9 Feb 4 21:50 request.defran.us
/etc/letsencrypt/live/request.defran.us:
total 24
-rw-r--r-- 1 nobody 4294967294 692 Nov 20 16:57 README
lrwxrwxrwx 1 nobody 4294967294 41 Nov 20 16:57 cert.pem -> ../../archive/request.defran.us/cert4.pem
lrwxrwxrwx 1 nobody 4294967294 42 Nov 20 16:57 chain.pem -> ../../archive/request.defran.us/chain4.pem
lrwxrwxrwx 1 nobody 4294967294 46 Nov 20 16:57 fullchain.pem -> ../../archive/request.defran.us/fullchain4.pem
-rw-r--r-- 1 nobody 4294967294 7175 Feb 4 18:20 priv-fullchain-bundle.pem
lrwxrwxrwx 1 nobody 4294967294 44 Nov 20 16:57 privkey.pem -> ../../archive/request.defran.us/privkey4.pem
-rw------- 1 nobody 4294967294 5605 Feb 4 18:20 privkey.pfx
As far as I know, this is the only server/container with certs for this domain.
Here's the output for ls -lR /etc/letsencrypt/{live,archive}
/etc/letsencrypt/archive:
total 9
drwxr-xr-x 2 nobody 4294967294 73 Feb 3 02:11 request.defran.us
/etc/letsencrypt/archive/request.defran.us:
total 320
-rw-r--r-- 1 nobody 4294967294 2260 Nov 20 16:57 cert1.pem
-rw-r--r-- 1 nobody 4294967294 2264 Nov 20 16:57 cert2.pem
-rw-r--r-- 1 nobody 4294967294 2264 Nov 20 16:57 cert3.pem
-rw-r--r-- 1 nobody 4294967294 2260 Nov 20 16:57 cert4.pem
-rw-r--r-- 1 nobody 4294967294 1647 Nov 20 16:57 chain1.pem
-rw-r--r-- 1 nobody 4294967294 1647 Nov 20 16:57 chain2.pem
-rw-r--r-- 1 nobody 4294967294 1647 Nov 20 16:57 chain3.pem
-rw-r--r-- 1 nobody 4294967294 1647 Nov 20 16:57 chain4.pem
-rw-r--r-- 1 nobody 4294967294 3907 Nov 20 16:57 fullchain1.pem
-rw-r--r-- 1 nobody 4294967294 3911 Nov 20 16:57 fullchain2.pem
-rw-r--r-- 1 nobody 4294967294 3911 Nov 20 16:57 fullchain3.pem
-rw-r--r-- 1 nobody 4294967294 3907 Nov 20 16:57 fullchain4.pem
-rw------- 1 nobody 4294967294 3272 Nov 20 16:57 privkey1.pem
-rw------- 1 nobody 4294967294 3272 Nov 28 02:11 privkey10.pem
-rw------- 1 nobody 4294967294 3268 Nov 29 02:10 privkey11.pem
-rw------- 1 nobody 4294967294 3272 Nov 30 02:10 privkey12.pem
-rw------- 1 nobody 4294967294 3268 Dec 1 02:10 privkey13.pem
-rw------- 1 nobody 4294967294 3272 Dec 2 02:16 privkey14.pem
-rw------- 1 nobody 4294967294 3272 Dec 5 02:10 privkey15.pem
-rw------- 1 nobody 4294967294 3272 Dec 6 02:12 privkey16.pem
-rw------- 1 nobody 4294967294 3272 Dec 7 02:13 privkey17.pem
-rw------- 1 nobody 4294967294 3272 Dec 8 02:09 privkey18.pem
-rw------- 1 nobody 4294967294 3268 Dec 9 02:12 privkey19.pem
-rw------- 1 nobody 4294967294 3272 Nov 20 16:57 privkey2.pem
-rw------- 1 nobody 4294967294 3272 Dec 12 02:14 privkey20.pem
-rw------- 1 nobody 4294967294 3272 Dec 13 02:10 privkey21.pem
-rw------- 1 nobody 4294967294 3272 Dec 14 02:12 privkey22.pem
-rw------- 1 nobody 4294967294 3272 Dec 15 02:14 privkey23.pem
-rw------- 1 nobody 4294967294 3272 Dec 16 02:11 privkey24.pem
-rw------- 1 nobody 4294967294 3272 Dec 19 02:14 privkey25.pem
-rw------- 1 nobody 4294967294 3272 Dec 20 02:14 privkey26.pem
-rw------- 1 nobody 4294967294 3272 Dec 21 02:08 privkey27.pem
-rw------- 1 nobody 4294967294 3272 Dec 22 02:11 privkey28.pem
-rw------- 1 nobody 4294967294 3272 Dec 23 02:11 privkey29.pem
-rw------- 1 nobody 4294967294 3268 Nov 20 16:57 privkey3.pem
-rw------- 1 nobody 4294967294 3268 Dec 26 02:08 privkey30.pem
-rw------- 1 nobody 4294967294 3272 Dec 27 02:15 privkey31.pem
-rw------- 1 nobody 4294967294 3272 Dec 28 02:09 privkey32.pem
-rw------- 1 nobody 4294967294 3272 Dec 29 02:09 privkey33.pem
-rw------- 1 nobody 4294967294 3272 Dec 30 02:08 privkey34.pem
-rw------- 1 nobody 4294967294 3272 Jan 2 02:09 privkey35.pem
-rw------- 1 nobody 4294967294 3272 Jan 3 02:11 privkey36.pem
-rw------- 1 nobody 4294967294 3272 Jan 4 02:11 privkey37.pem
-rw------- 1 nobody 4294967294 3272 Jan 5 02:08 privkey38.pem
-rw------- 1 nobody 4294967294 3272 Jan 6 02:13 privkey39.pem
-rw------- 1 nobody 4294967294 3268 Nov 20 16:57 privkey4.pem
-rw------- 1 nobody 4294967294 3272 Jan 9 02:11 privkey40.pem
-rw------- 1 nobody 4294967294 3272 Jan 10 02:14 privkey41.pem
-rw------- 1 nobody 4294967294 3272 Jan 11 02:12 privkey42.pem
-rw------- 1 nobody 4294967294 3272 Jan 12 02:08 privkey43.pem
-rw------- 1 nobody 4294967294 3272 Jan 13 02:14 privkey44.pem
-rw------- 1 nobody 4294967294 3272 Jan 16 02:15 privkey45.pem
-rw------- 1 nobody 4294967294 3272 Jan 17 02:15 privkey46.pem
-rw------- 1 nobody 4294967294 3272 Jan 18 02:14 privkey47.pem
-rw------- 1 nobody 4294967294 3272 Jan 19 02:13 privkey48.pem
-rw------- 1 nobody 4294967294 3272 Jan 20 02:15 privkey49.pem
-rw------- 1 nobody 4294967294 3272 Nov 21 02:10 privkey5.pem
-rw------- 1 nobody 4294967294 3272 Jan 23 02:08 privkey50.pem
-rw------- 1 nobody 4294967294 3272 Jan 24 02:14 privkey51.pem
-rw------- 1 nobody 4294967294 3272 Jan 25 02:09 privkey52.pem
-rw------- 1 nobody 4294967294 3272 Jan 26 02:08 privkey53.pem
-rw------- 1 nobody 4294967294 3272 Jan 27 02:12 privkey54.pem
-rw------- 1 nobody 4294967294 3272 Jan 30 02:12 privkey55.pem
-rw------- 1 nobody 4294967294 3272 Jan 31 02:13 privkey56.pem
-rw------- 1 nobody 4294967294 3272 Feb 1 02:08 privkey57.pem
-rw------- 1 nobody 4294967294 3272 Feb 2 02:15 privkey58.pem
-rw------- 1 nobody 4294967294 3268 Feb 3 02:11 privkey59.pem
-rw------- 1 nobody 4294967294 3272 Nov 22 02:12 privkey6.pem
-rw------- 1 nobody 4294967294 3272 Nov 23 02:09 privkey7.pem
-rw------- 1 nobody 4294967294 3268 Nov 24 02:10 privkey8.pem
-rw------- 1 nobody 4294967294 3268 Nov 25 02:11 privkey9.pem
/etc/letsencrypt/live:
total 13
-rw-r--r-- 1 nobody 4294967294 740 Nov 20 16:57 README
drwxr-xr-x 2 nobody 4294967294 9 Feb 4 21:50 request.defran.us
/etc/letsencrypt/live/request.defran.us:
total 24
-rw-r--r-- 1 nobody 4294967294 692 Nov 20 16:57 README
lrwxrwxrwx 1 nobody 4294967294 41 Nov 20 16:57 cert.pem -> ../../archive/request.defran.us/cert4.pem
lrwxrwxrwx 1 nobody 4294967294 42 Nov 20 16:57 chain.pem -> ../../archive/request.defran.us/chain4.pem
lrwxrwxrwx 1 nobody 4294967294 46 Nov 20 16:57 fullchain.pem -> ../../archive/request.defran.us/fullchain4.pem
-rw-r--r-- 1 nobody 4294967294 7175 Feb 4 18:20 priv-fullchain-bundle.pem
lrwxrwxrwx 1 nobody 4294967294 44 Nov 20 16:57 privkey.pem -> ../../archive/request.defran.us/privkey4.pem
-rw------- 1 nobody 4294967294 5605 Feb 4 18:20 privkey.pfx
I'm not very well versed when it comes to ssl certs, but I think there are a lot of extra privkey*.pem files, but I'm not sure if that's normal or how that would've happened if it's not.
Yes, that does look like a sign of a problem here. Could we also see the contents of /etc/letsencrypt/renewal/request.defran.us.conf to see if it has a wrong file reference somehow?
Do you know what is creating priv-fullchain-bundle.pem and privkey.pfx? Did you install a script or hook that automatically creates these after your renewal?
(It looks like you probably actually have a valid certificate and private key somewhere here—just probably not where you or Certbot expected to.)
I’m afraid this problem is unlike any that I’ve seen before!
Could we see the logs from /var/log/letsencrypt, in particular from a renewal that apparently worked? (e.g. January 31 at 02:13). It somehow looks like Certbot is crashing before it can save the files here, except then it successfully runs the post-hook script to create a bundle, which shouldn’t be possible if the Certbot process crashed.