Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: staging.maxtool.com
I ran this command: certbot certonly --force-renewal
It produced this output:
Waiting for verification…
Cleaning up challenges
Failed authorization procedure. staging.maxtool.com (http-01): urn:acme:error:unwn/acme-challenge/Uj386Z0j7a4LQlWXV-tAGSzyT2Cc5UQJ1UdH4–l3l8: "<!doctype html>
The following errors were reported by the server:
Domain: staging.maxtool.comvar BASE_URL = 'https://staging.maxtool.com/'; var require"
Detail: Invalid response from
To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version): Nginx V 1.14.0
The operating system my web server runs on is (include version): Linux CentOS7
My hosting provider, if applicable, is: RackSpace
I can login to a root shell on my machine (yes or no, or I don’t know): Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Magneto 2.2.4 so no control panel have access to PuTTY