Hi…
I can’t renew my certificate. The test is ok in all 3 items, but renew does not work and certificate ended today.
Is it because I am using the free version and I got the limit ?
If I buy a profesional license will I be able to renew it ?
Best regards
IIS is running on Windows 10 Professional
please answer the following questions:
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
1 Like
Hi JurgenAuer,
thanks for your reply. Sorry for th delay but i am on holidays and do not come to my PC everyday.
Here you have the answers…
Best regards
My domain is: helpdesk.gfk.pt
I ran this command: no command. I ave used the app "Certify the web, Certify SSL/TLS Certificate Manager 4.1.4.0
It produced this output:
2019-08-08 10:14:04.475 +01:00 [INF] Certify/4.1.4.0 (Windows; Microsoft Windows NT 6.2.9200.0)
2019-08-08 10:14:04.475 +01:00 [INF] Beginning Certificate Request Process: Intranet GfK using ACME Provider:Certes
2019-08-08 10:14:04.475 +01:00 [INF] Registering Domain Identifiers
2019-08-08 10:14:04.476 +01:00 [ERR] BeginCertificateOrder: creating/retrieving order. Retries remaining:2
2019-08-08 10:14:25.494 +01:00 [ERR] BeginCertificateOrder: error creating order. Retries remaining:1 System.Net.Http.HttpRequestException: An error occurred while sending the request. —> System.Net.WebException: Unable to connect to the remote server —> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 88.221.238.121:443
at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
— End of inner exception stack trace —
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
— End of inner exception stack trace —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Providers.Certes.LoggingHandler.d__6.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Net.Http.HttpClient.d__58.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certes.Acme.AcmeHttpClient.d__101.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Certes.AcmeContext.<GetDirectory>d__17.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Certes.IAcmeContextExtensions.<GetResourceUri>d__0.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Certes.AcmeContext.<NewOrder>d__19.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Certify.Providers.Certes.CertesACMEProvider.<BeginCertificateOrder>d__26.MoveNext() 2019-08-08 10:14:26.495 +01:00 [ERR] BeginCertificateOrder: creating/retrieving order. Retries remaining:0 2019-08-08 10:14:47.498 +01:00 [ERR] BeginCertificateOrder: error creating order. Retries remaining:-1 System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 88.221.238.121:443 at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult) at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception) --- End of inner exception stack trace --- at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar) --- End of inner exception stack trace --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Certify.Providers.Certes.LoggingHandler.<SendAsync>d__6.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Net.Http.HttpClient.<FinishSendAsyncBuffered>d__58.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Certes.Acme.AcmeHttpClient.<Get>d__101.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certes.AcmeContext.d__17.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certes.IAcmeContextExtensions.d__0.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certes.AcmeContext.d__19.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Providers.Certes.CertesACMEProvider.d__26.MoveNext()
2019-08-08 10:14:48.513 +01:00 [ERR] Certificate request process failed: System.Exception: Failed to begin certificate order.
at Certify.Providers.Certes.CertesACMEProvider.d__26.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Management.CertifyManager.d__11.MoveNext() in C:\Work\GIT\certify\src\Certify.Core\Management\CertifyManager\CertifyManager.CertificateRequest.cs:line 463
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Management.CertifyManager.d__8.MoveNext() in C:\Work\GIT\certify\src\Certify.Core\Management\CertifyManager\CertifyManager.CertificateRequest.cs:line 333
System.Exception: Failed to begin certificate order.
at Certify.Providers.Certes.CertesACMEProvider.d__26.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Management.CertifyManager.d__11.MoveNext() in C:\Work\GIT\certify\src\Certify.Core\Management\CertifyManager\CertifyManager.CertificateRequest.cs:line 463
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Management.CertifyManager.d__8.MoveNext() in C:\Work\GIT\certify\src\Certify.Core\Management\CertifyManager\CertifyManager.CertificateRequest.cs:line 333
2019-08-08 10:14:48.513 +01:00 [INF] Intranet GfK: Request failed - Failed to begin certificate order. System.Exception: Failed to begin certificate order.
at Certify.Providers.Certes.CertesACMEProvider.d__26.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Management.CertifyManager.d__11.MoveNext() in C:\Work\GIT\certify\src\Certify.Core\Management\CertifyManager\CertifyManager.CertificateRequest.cs:line 463
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Management.CertifyManager.d__8.MoveNext() in C:\Work\GIT\certify\src\Certify.Core\Management\CertifyManager\CertifyManager.CertificateRequest.cs:line 333
2019-08-08 10:14:48.514 +01:00 [INF] Intranet GfK: Request failed - Failed to begin certificate order. System.Exception: Failed to begin certificate order.
at Certify.Providers.Certes.CertesACMEProvider.d__26.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Management.CertifyManager.d__11.MoveNext() in C:\Work\GIT\certify\src\Certify.Core\Management\CertifyManager\CertifyManager.CertificateRequest.cs:line 463
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Management.CertifyManager.d__8.MoveNext() in C:\Work\GIT\certify\src\Certify.Core\Management\CertifyManager\CertifyManager.CertificateRequest.cs:line 333
My web server is (include version): IIS version 10.1.17763.1
The operating system my web server runs on is (include version): Windows 10 Professional, Version 1809 (OS Build 17763.557)
My hosting provider, if applicable, is: Our Computer room
I can login to a root shell on my machine (yes or no, or I don’t know): not Linux
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): I am using the app Certufy the web
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): ??
Hi Jurgen Auer,
sorry for the late reply but I am on holidays.
Here you have the answers.
Best regards
My domain is: helpdesk.gfk.pt
I ran this command: Used te Certufy the web app, version 4.1.4.0
It produced this output:
2019-08-08 10:14:04.475 +01:00 [INF] Certify/4.1.4.0 (Windows; Microsoft Windows NT 6.2.9200.0)
2019-08-08 10:14:04.475 +01:00 [INF] Beginning Certificate Request Process: Intranet GfK using ACME Provider:Certes
2019-08-08 10:14:04.475 +01:00 [INF] Registering Domain Identifiers
2019-08-08 10:14:04.476 +01:00 [ERR] BeginCertificateOrder: creating/retrieving order. Retries remaining:2
2019-08-08 10:14:25.494 +01:00 [ERR] BeginCertificateOrder: error creating order. Retries remaining:1 System.Net.Http.HttpRequestException: An error occurred while sending the request. —> System.Net.WebException: Unable to connect to the remote server —> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 88.221.238.121:443
at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
— End of inner exception stack trace —
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
— End of inner exception stack trace —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Providers.Certes.LoggingHandler.d__6.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Net.Http.HttpClient.d__58.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certes.Acme.AcmeHttpClient.d__101.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Certes.AcmeContext.<GetDirectory>d__17.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Certes.IAcmeContextExtensions.<GetResourceUri>d__0.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Certes.AcmeContext.<NewOrder>d__19.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Certify.Providers.Certes.CertesACMEProvider.<BeginCertificateOrder>d__26.MoveNext() 2019-08-08 10:14:26.495 +01:00 [ERR] BeginCertificateOrder: creating/retrieving order. Retries remaining:0 2019-08-08 10:14:47.498 +01:00 [ERR] BeginCertificateOrder: error creating order. Retries remaining:-1 System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 88.221.238.121:443 at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult) at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception) --- End of inner exception stack trace --- at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar) --- End of inner exception stack trace --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Certify.Providers.Certes.LoggingHandler.<SendAsync>d__6.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Net.Http.HttpClient.<FinishSendAsyncBuffered>d__58.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Certes.Acme.AcmeHttpClient.<Get>d__101.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certes.AcmeContext.d__17.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certes.IAcmeContextExtensions.d__0.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certes.AcmeContext.d__19.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Providers.Certes.CertesACMEProvider.d__26.MoveNext()
2019-08-08 10:14:48.513 +01:00 [ERR] Certificate request process failed: System.Exception: Failed to begin certificate order.
at Certify.Providers.Certes.CertesACMEProvider.d__26.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Management.CertifyManager.d__11.MoveNext() in C:\Work\GIT\certify\src\Certify.Core\Management\CertifyManager\CertifyManager.CertificateRequest.cs:line 463
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Management.CertifyManager.d__8.MoveNext() in C:\Work\GIT\certify\src\Certify.Core\Management\CertifyManager\CertifyManager.CertificateRequest.cs:line 333
System.Exception: Failed to begin certificate order.
at Certify.Providers.Certes.CertesACMEProvider.d__26.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Management.CertifyManager.d__11.MoveNext() in C:\Work\GIT\certify\src\Certify.Core\Management\CertifyManager\CertifyManager.CertificateRequest.cs:line 463
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Management.CertifyManager.d__8.MoveNext() in C:\Work\GIT\certify\src\Certify.Core\Management\CertifyManager\CertifyManager.CertificateRequest.cs:line 333
2019-08-08 10:14:48.513 +01:00 [INF] Intranet GfK: Request failed - Failed to begin certificate order. System.Exception: Failed to begin certificate order.
at Certify.Providers.Certes.CertesACMEProvider.d__26.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Management.CertifyManager.d__11.MoveNext() in C:\Work\GIT\certify\src\Certify.Core\Management\CertifyManager\CertifyManager.CertificateRequest.cs:line 463
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Management.CertifyManager.d__8.MoveNext() in C:\Work\GIT\certify\src\Certify.Core\Management\CertifyManager\CertifyManager.CertificateRequest.cs:line 333
2019-08-08 10:14:48.514 +01:00 [INF] Intranet GfK: Request failed - Failed to begin certificate order. System.Exception: Failed to begin certificate order.
at Certify.Providers.Certes.CertesACMEProvider.d__26.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Management.CertifyManager.d__11.MoveNext() in C:\Work\GIT\certify\src\Certify.Core\Management\CertifyManager\CertifyManager.CertificateRequest.cs:line 463
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Management.CertifyManager.d__8.MoveNext() in C:\Work\GIT\certify\src\Certify.Core\Management\CertifyManager\CertifyManager.CertificateRequest.cs:line 333
My web server is (include version): IIS Version 10.0.17763.1
The operating system my web server runs on is (include version):Windows 10 Professional, version 1809 (OS Build 17763.557)
My hosting provider, if applicable, is: We have this web vserver on our computer room and it is a VM
I can login to a root shell on my machine (yes or no, or I don’t know): Not linux
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): I am usinf the app Certify the web version 4.1.4.0
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): Not linux
Hi I have posted my answer 3 times and it does not apear herer…
Hi Jurgen Auer,
sorry for the late reply but I am on holidays.
Here you have the answers.
Best regards
My domain is: helpdesk.gfk.pt
I ran this command: Used te Certufy the web app, version 4.1.4.0
It produced this output:
2019-08-08 10:14:48.514 +01:00 [INF] Intranet GfK: Request failed - Failed to begin certificate order. System.Exception: Failed to begin certificate order.
at Certify.Providers.Certes.CertesACMEProvider.d__26.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Management.CertifyManager.d__11.MoveNext() in C:\Work\GIT\certify\src\Certify.Core\Management\CertifyManager\CertifyManager.CertificateRequest.cs:line 463
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Certify.Management.CertifyManager.d__8.MoveNext() in C:\Work\GIT\certify\src\Certify.Core\Management\CertifyManager\CertifyManager.CertificateRequest.cs:line 333
My web server is (include version): IIS Version 10.0.17763.1
The operating system my web server runs on is (include version):Windows 10 Professional, version 1809 (OS Build 17763.557)
My hosting provider, if applicable, is: We have this web vserver on our computer room and it is a VM
I can login to a root shell on my machine (yes or no, or I don’t know): Not linux
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): I am usinf the app Certify the web version 4.1.4.0
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): Not linux
Hi Jurgen Auer,
sorry for the late reply but I am on holidays.
Here you have the answers.
Best regards
My domain is: helpdesk.gfk.pt
I ran this command: Used te Certufy the web app, version 4.1.4.0
It produced this output:
Error in LOG saying: Intranet GfK: Request failed - Failed to begin certificate order. System.Exception: Failed to begin certificate order.
My web server is (include version): IIS Version 10.0.17763.1
The operating system my web server runs on is (include version):Windows 10 Professional, version 1809 (OS Build 17763.557)
My hosting provider, if applicable, is: We have this web vserver on our computer room and it is a VM
I can login to a root shell on my machine (yes or no, or I don’t know): Not linux
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): I am usinf the app Certify the web version 4.1.4.0
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): Not linux
The posts were temporarily caught by the forum's spam filtering. I'm sorry for the inconvenience. 
Checking your domain there is a problem visible.
First, you have some older certificates - https://check-your-website.server-daten.de/?q=helpdesk.gfk.pt#ct-logs
| Issuer | not before | not after | Domain names | LE-Duplicate | next LE |
|---|---|---|---|---|---|
| Let's Encrypt Authority X3 | 2019-05-06 | 2019-08-04 | helpdesk.gfk.pt | ||
| 1 entries | |||||
| Let's Encrypt Authority X3 | 2019-03-02 | 2019-05-31 | helpdesk.gfk.pt | ||
| 1 entries | |||||
| Let's Encrypt Authority X3 | 2019-02-16 | 2019-05-17 | helpdesk.gfk.pt | ||
| 1 entries | |||||
| Let's Encrypt Authority X3 | 2019-02-08 | 2019-05-09 | helpdesk.gfk.pt | ||
| 1 entries | |||||
| Let's Encrypt Authority X3 | 2019-02-06 | 2019-05-07 | helpdesk.gfk.pt | ||
| 1 entries | |||||
| Let's Encrypt Authority X3 | 2019-02-05 | 2019-05-06 | helpdesk.gfk.pt | ||
| 1 entries |
So renew had worked.
Now your configuration looks good.
| Domainname | Http-Status | redirect | Sec. | G |
|---|---|---|---|---|
| • http://helpdesk.gfk.pt/ | ||||
| 213.63.138.218 | 404 | 0.150 | M | |
| Not Found | ||||
| • https://helpdesk.gfk.pt/ | ||||
| 213.63.138.218 | 403 | 3.184 | N | |
| Forbidden | ||||
| Certificate error: RemoteCertificateChainErrors | ||||
| • http://helpdesk.gfk.pt/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de | ||||
| 213.63.138.218 | 404 | 0.150 | A | |
| Not Found | ||||
| Visible Content: Not Found Not Found HTTP Error 404. The requested resource is not found. | ||||
But checking the last url manual, that's not a standard IIS error message.
Because:
A Info: Different Server-Headers found
Your http has
Server: Microsoft-HTTPAPI/2.0
your https
Server: Microsoft-IIS/10.0
X-Powered-By: ASP.NET
Looks like your ACME-client doesn't work with this reduced version "Microsoft-HTTPAPI/2.0".
Do you have a port 80 binding? So http and https use the same webserver?
Yes I have.
I allways had Microsoft-HTTPAPI/2.0
Should I cange to 4.0 to renew and then put it back to 2.0 ?
Best regards
Checked your new output:
Your server can't connect that ip address.
88.221.238.121 - a88-221-238-121.deploy.static.akamaitechnologies.com
Is there a wrong / expired hosts entry?
Hi Jurgen,
but I can ping:
C:\Users\Administrator>ping 88.221.238.121
Pinging 88.221.238.121 with 32 bytes of data:
Reply from 88.221.238.121: bytes=32 time=26ms TTL=51
Reply from 88.221.238.121: bytes=32 time=26ms TTL=51
Reply from 88.221.238.121: bytes=32 time=26ms TTL=51
Reply from 88.221.238.121: bytes=32 time=26ms TTL=51
Ping statistics for 88.221.238.121:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 26ms, Average = 26ms
and when when pressing test the result is:
2019-08-08 14:55:01.965 +01:00 [INF] All Tests Completed OK
So I don’t understand why my host is unable to connect to the remote server.
Any Idea what could be wrong on my side ?
Best Regards
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