I entered the CSR and Domain Account key on zerossl and when clicking the next button receive the following error: “failed to retrieve resource directory”
This is happening with all domains I try to renew what could be causing this issue?
If you go to this domain you can see the SSL is still active so not sure what is going wrong.
HI! Mhughe29
I am having exactly the same problem with zerossl since yesterday, same message “failed to retrieve…” Same all, I tried with a domain with ssl expired and also tried with one that wasn´t expired yet yesterday but it is today. I tried everything, also wrote to ZeroSSL but no reply at all. Couldn´t renew…
Did you found out a solution or another website like Zerossl to use instead?
Thanks in advance!!!
HI! Mhughe29
I am having exactly the same problem with zerossl since yesterday, same message “failed to retrieve…” Same all, I tried with a domain with ssl expired and also tried with one that wasn´t expired yet yesterday but it is today. I tried everything, also wrote to ZeroSSL but no reply at all. Couldn´t renew…
Did you found out a solution or another website like Zerossl to use instead?
Thanks in advance!!!
Thanks! I will make my research about how to do / use those alternative because I am newbie in this and don´t understand much that was why I used to access zerossl
I think there may be a problem with the ACME protocol or something like that. Zerossl and sslforfree I think both use this protocol to generate these certificates and neither site is working now.
oh that was other one I was told about. We should then wait for them to solve the problem. I have no clue what ACME is, not an expert at all in this topic
that was the other alternative but also don´t know where to begin with that. I always repeated the zerossl and installed in Godaddy C Panel. Follow the steps and voilá! First time with problems in renewing
Looking at this thread and seeing that another web client is failing in the same manner, I believe something might have changed regarding the response or its structure for example. I believe you might want to ask support of apilayer.com in this case (see the announcement I have posted last year).
NB: Please note that ZeroSSL web-cliend uses ACMEv2, not the deprected one (and supports wildcards just fine, practically since they became available).
Actually, this is not about a problem with ZeroSSL or any other web-client specifically. It is that the requests are now denied because of CORS by the look of it:
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://acme-v02.api.letsencrypt.org/directory. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing)
@cpu, have there been any changes on the API endpoints side resulting in this block?