Can't get certificates issued

[retretret]

Using ubuntu 18.04, apache2, the following command

sudo certbot --apache -d bobwdp.com -d www.bobwdp.com

resulted in the following output. Repeated searches on the internet failed to provide info to
solve the problem. I would appreciate any help.

Plugins selected: Authenticator apache, Installer apache
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for bobwdp.com
http-01 challenge for www.bobwdp.com
Enabled Apache rewrite module
Waiting for verification…
Cleaning up challenges
Failed authorization procedure. bobwdp.com (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://www.bobwdp.com/.well-known/acme-challenge/R_4BXF5yjvxzwiBSxxqbVuX4CdajDbMDL7mxhs9LwcY: Error getting validation data, www.bobwdp.com (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://www.bobwdp.com/.well-known/acme-challenge/NxNQv8MlLX7XdFiRcMZgppGa_CArEc9K4K3zoB3IAKA: Error getting validation data

IMPORTANT NOTES:

• The following errors were reported by the server:

  Domain: bobwdp.com
  Type: connection
  Detail: Fetching
  http://www.bobwdp.com/.well-known/acme-challenge/R_4BXF5yjvxzwiBSxxqbVuX4CdajDbMDL7mxhs9LwcY:
  Error getting validation data

  Domain: www.bobwdp.com
  Type: connection
  Detail: Fetching
  http://www.bobwdp.com/.well-known/acme-challenge/NxNQv8MlLX7XdFiRcMZgppGa_CArEc9K4K3zoB3IAKA:
  Error getting validation data

  To fix these errors, please make sure that your domain name was
  entered correctly and the DNS A/AAAA record(s) for that domain
  contain(s) the right IP address. Additionally, please check that
  your computer has a publicly routable IP address and that no
  firewalls are preventing the server from communicating with the
  client. If you’re using the webroot plugin, you should also verify
  that you are serving files from the webroot path you provided.

[mnordhoff]

http://bobwdp.com/ uses Namecheap URL forwarding to redirect to http://www.bobwdp.com/ (which may or may not be a problem)

http://www.bobwdp.com/ is a Namecheap domain parking service, which seems to return nothing to non-browser clients and when URLs don’t exist.

You need to point your DNS records at your real web server to use HTTP validation.

[retretret]

OK. I contacted namecheap.com and took care of the problem. However, there is now a different problem when I try the same certbot command:

Timeout during connect (likely firewall problem)

I have followed the instructions in https://www.digitalocean.com/community/tutorials/how-to-secure-apache-with-let-s-encrypt-on-ubuntu-18-04 and https://www.digitalocean.com/community/tutorials/how-to-install-the-apache-web-server-on-ubuntu-18-04, and everything seems fine with the firewall.

When I enter my domain (www.bobwdp.com) in a Web browser, I get a login screen asking for my user name and password instead of getting my sample Webpage.

Any advice? Any additional information needed?

[JuergenAuer]

Hi @retretret

@retretret

When I enter my domain (www.bobwdp.com) in a Web browser, I get a login screen asking for my user name and password instead of getting my sample Webpage.

I have a timeout. Nothing to see, no login, no sample webpage.

[retretret]

OK. So how do I solve this? As I said, the firewall seems OK. For example,

sudo ufw status

yields the output

Status: active

To Action From

---

Apache Full ALLOW Anywhere
OpenSSH ALLOW Anywhere
Apache Full (v6) ALLOW Anywhere (v6)
OpenSSH (v6) ALLOW Anywhere (v6)

What else should I check to resolve this timeout issue?