Can't get certificates issued


#1

Using ubuntu 18.04, apache2, the following command

sudo certbot --apache -d bobwdp.com -d www.bobwdp.com

resulted in the following output. Repeated searches on the internet failed to provide info to
solve the problem. I would appreciate any help.

Plugins selected: Authenticator apache, Installer apache
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for bobwdp.com
http-01 challenge for www.bobwdp.com
Enabled Apache rewrite module
Waiting for verification…
Cleaning up challenges
Failed authorization procedure. bobwdp.com (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://www.bobwdp.com/.well-known/acme-challenge/R_4BXF5yjvxzwiBSxxqbVuX4CdajDbMDL7mxhs9LwcY: Error getting validation data, www.bobwdp.com (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://www.bobwdp.com/.well-known/acme-challenge/NxNQv8MlLX7XdFiRcMZgppGa_CArEc9K4K3zoB3IAKA: Error getting validation data

IMPORTANT NOTES:


#2

http://bobwdp.com/ uses Namecheap URL forwarding to redirect to http://www.bobwdp.com/ (which may or may not be a problem)

http://www.bobwdp.com/ is a Namecheap domain parking service, which seems to return nothing to non-browser clients and when URLs don’t exist.

You need to point your DNS records at your real web server to use HTTP validation.


#3

OK. I contacted namecheap.com and took care of the problem. However, there is now a different problem when I try the same certbot command:

Timeout during connect (likely firewall problem)

I have followed the instructions in https://www.digitalocean.com/community/tutorials/how-to-secure-apache-with-let-s-encrypt-on-ubuntu-18-04 and https://www.digitalocean.com/community/tutorials/how-to-install-the-apache-web-server-on-ubuntu-18-04, and everything seems fine with the firewall.

When I enter my domain (www.bobwdp.com) in a Web browser, I get a login screen asking for my user name and password instead of getting my sample Webpage.

Any advice? Any additional information needed?


#4

Hi @retretret

I have a timeout. Nothing to see, no login, no sample webpage.


#5

OK. So how do I solve this? As I said, the firewall seems OK. For example,

sudo ufw status

yields the output

Status: active

To Action From


Apache Full ALLOW Anywhere
OpenSSH ALLOW Anywhere
Apache Full (v6) ALLOW Anywhere (v6)
OpenSSH (v6) ALLOW Anywhere (v6)

What else should I check to resolve this timeout issue?


#6

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.