Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: wiki.ceas.wmich.edu
I ran this command: certbot -v renew --dry-run
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/wiki.ceas.wmich.edu.conf
Certificate is due for renewal, auto-renewing...
Plugins selected: Authenticator apache, Installer apache
Simulating renewal of an existing certificate for wiki.ceas.wmich.edu
Performing the following challenges:
http-01 challenge for wiki.ceas.wmich.edu
Waiting for verification...
Challenge failed for domain wiki.ceas.wmich.edu
http-01 challenge for wiki.ceas.wmich.edu
Certbot failed to authenticate some domains (authenticator: apache). The Certificate Authority reported these problems:
Domain: wiki.ceas.wmich.edu
Type: connection
Detail: Fetching http://wiki.ceas.wmich.edu/.well-known/acme-challenge/4gsNLk776etwY1JQjkT_Rvj2mLSSzaSxDYKFL83ILN0: Connection reset by peer
Hint: The Certificate Authority failed to verify the temporary Apache configuration changes made by Certbot. Ensure that the listed domains point to this Apache server and that it is accessible from the internet.
Cleaning up challenges
Failed to renew certificate wiki.ceas.wmich.edu with error: Some challenges have failed.
All simulated renewals failed. The following certificates could not be renewed:
/etc/letsencrypt/live/wiki.ceas.wmich.edu/fullchain.pem (failure)
1 renew failure(s), 0 parse failure(s)
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.
My web server is (include version): Apache 2.4.29
The operating system my web server runs on is (include version):Ubuntu 18.04
My hosting provider, if applicable, is: N/A
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): 1.26.0
This website is a wiki used by a public university. You should be able to access it but not read anything without university credentials. Quick note, I cannot ping or access:
wiki.ceas.wmich.edu/.well-known/acme-challenge
in any way. Not through the browser or curl. Suspicious this might be the issue.
I have tried looking through so many log files and internet posts to figure this whole thing out. I have looked at every single forum post about this that includes the errors: "The Certificate Authority failed to verify the temporary Apache configuration changes made by Certbot." and "Connection reset by peer" and cannot find a solution that works.
Would be happy to provide any log file outputs you would need.
Any advice is helpful because this SSL cert expires in 2 days...