Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: lifemaxuk.co.uk
I ran this command: certbot renew
It produced this output:
lifemax@lifemaxuk:/etc/letsencrypt/renewal$ certbot renew --cert-name lifemaxuk.co.uk.conf
The following error was encountered:
[Errno 13] Permission denied: ‘/var/log/letsencrypt/.certbot.lock’
Either run as root, or set --config-dir, --work-dir, and --logs-dir to writeable paths.
lifemax@lifemaxuk:/etc/letsencrypt/renewal$ sudo certbot renew --cert-name lifemaxuk.co.uk.conf
Saving debug log to /var/log/letsencrypt/letsencrypt.log
No certificate found with name lifemaxuk.co.uk.conf (expected /etc/letsencrypt/renewal/lifemaxuk.co.uk.conf.conf).
lifemax@lifemaxuk:/etc/letsencrypt/renewal$ sudo certbot renew --cert-name lifemaxuk.co.uk
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/lifemaxuk.co.uk.conf
Cert is due for renewal, auto-renewing…
Plugins selected: Authenticator webroot, Installer None
Starting new HTTPS connection (1): acme-v01.api.letsencrypt.org
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for lifemaxuk.co.uk
http-01 challenge for goodlifeguide.co.uk
Waiting for verification…
Cleaning up challenges
Attempting to renew cert (lifemaxuk.co.uk) from /etc/letsencrypt/renewal/lifemaxuk.co.uk.conf produced an unexpected error: Failed authorization procedure. goodlifeguide.co.uk (http-01): urn:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://goodlifeguide.co.uk/.well-known/acme-challenge/t0CmmRD-klB8743Xw1bmzoS553w3rWobeOeNg387-Oo: “\n\n404 Not Found\n\n
Not Found
\n<p”. Skipping.All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/lifemaxuk.co.uk/fullchain.pem (failure)
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/lifemaxuk.co.uk/fullchain.pem (failure)
1 renew failure(s), 0 parse failure(s)
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: goodlifeguide.co.uk
Type: unauthorized
Detail: Invalid response from
http://goodlifeguide.co.uk/.well-known/acme-challenge/t0CmmRD-klB8743Xw1bmzoS553w3rWobeOeNg387-Oo:
“\n\n404 Not
Found\n\nNot Found
\n<p”To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version): apache
The operating system my web server runs on is (include version): ubuntu 16.04
My hosting provider, if applicable, is: simply hosting
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): plesk