Cannot renew certificate

My domain is:

I ran this command:
certbot renew -q --pre-hook 'service apache24 stop' --post-hook 'service apache24 start'

It produced this output:

Challenge failed for domain
Attempting to renew cert ( from /usr/local/etc/letsencrypt/renewal/ produced an unexpected error: Some challenges have failed.. Skipping.
All renewal attempts failed. The following certs could not be renewed: /usr/local/etc/letsencrypt/live/ (failure)
Error output from post-hook command service:
Syntax OK

1 renew failure(s), 0 parse failure(s)

My web server is (include version):
Apache 2.4.43
The operating system my web server runs on is (include version):
FreeBSD 11.3-RELEASE-p11

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

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show us the lines before this one.

I think there’s a possibility that stopping apache is doing more harm than good.

try certbot renew --dry-run by itself and tell us if it works


There are no lines before that one, that is the first.

Dry run without stopping Apache succeeded.

I obviously misinterpreted the instructions on when to stop the web server, and when not to.


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yeah, the only time you should stop the webserver is when you are using --standalone, and you probably aren’t – as most people.

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