Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: swarm.siteinteldev.com
I ran this command: sudo certbot --apache
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator apache, Installer apache
Which names would you like to activate HTTPS for?
Select the appropriate numbers separated by commas and/or spaces, or leave input
blank to select all options shown (Enter 'c' to cancel):
Cert is due for renewal, auto-renewing...
Renewing an existing certificate for swarm.siteinteldev.com
Performing the following challenges:
http-01 challenge for swarm.siteinteldev.com
Waiting for verification...
Challenge failed for domain swarm.siteinteldev.com
http-01 challenge for swarm.siteinteldev.com
Cleaning up challenges
Some challenges have failed.
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: swarm.siteinteldev.com
Type: connection
Detail: Fetching
http://swarm.siteinteldev.com/.well-known/acme-challenge/vltyvVd2LYaGKlSHfvy9-aCxgMecTht5I133CLYP5o0:
Timeout during connect (likely firewall problem)To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address. Additionally, please check that
your computer has a publicly routable IP address and that no
firewalls are preventing the server from communicating with the
client. If you're using the webroot plugin, you should also verify
that you are serving files from the webroot path you provided.
My web server is (include version):
Server version: Apache/2.4.29 (Ubuntu)
Server built: 2020-08-12T21:33:25
The operating system my web server runs on is (include version): Ubuntu 18.04.5 LTS (GNU/Linux 5.4.0-1039-azure x86_64)
My hosting provider, if applicable, is: Azure VM
I can login to a root shell on my machine (yes or no, or I don't know): Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): No
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): certbot 1.15.0
Additional information:
https://swarm.siteinteldev.com is accessible, but http://swarm.siteinteldev.com is not. It's okay to allow http traffic if needed. Azure security group for the VM already has port 80 open.
Tried to access the well known URL via HTTPS, but got 404:
https://swarm.siteinteldev.com/.well-known/acme-challenge/vltyvVd2LYaGKlSHfvy9-aCxgMecTht5I133CLYP5o0