Auto ssl on direct admin - failing for mail


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My domain is:

I ran this command: On my new host server, with direct admin, I selected ’ Free & automatic certificate from Let’s Encrypt’ as instructed by my new host. I selected my site, smtp and mail.

It produced this output: It failed on the mail. entry, but meant that I had no operational ssl. Had to re-do it and leave out the mail. option. Now I have a working ssl, but still have a security error on emails.
I do have screenshots/error codes that I can provide if you can provide a way for me to send these to you.

My web server is (include version): not sure

The operating system my web server runs on is (include version): not sure

My hosting provider, if applicable, is: Swift designs/John Cook/

I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): direct admin, don’t know which version


Hi @Kirsty

what does this mean? Your ssl-certificate

looks good, created today. And your certificate has 4 names:


A Letsencrypt-certificate doesn’t have a smtp-information. So this is only the subdomain smt…

What does this mean? doesn’t work, but it’s the same ip-address. There is a wrong certificate installed (*,

Now there is a timeout. Edit - now it works - "Apache is functioning normally " - the certificate is correct!


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