Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: reshft.com
I ran this command: Using Plesk
It produced this output:
My web server is (include version): Apache/2.2.15 (Unix)
The operating system my web server runs on is (include version): CentOS 6.10
My hosting provider, if applicable, is: MediaTemple
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Yes - Plesk
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot):
I am unable to reissue a certificate for my domain, due to DNS records not being updated. In PLESK, I attempted to renew a certificate for this domain, it asked me to add the _acme_challenge TXT record “ZycrPQFFFKlHe415y0UzBFAAQjvi3Xqs9HJ6mEEHaMA”. I did that, lowered my DNS TTL and waited for a while.
I verified the DNS had propagated with this tool. Every server saw the new string
I SSH’ed into my server as root and ran this command, which confirmed the new string
dig -t txt _acme-challenge.reshft.com +short
But when i click “Reload”, I get this response
“Detail: During secondary validation: Incorrect TXT record “Pv1ftqoljAI3mrHgKxrtMuEC9gW-MchJ9TANVogLc00” found at _acme-challenge.reshft.com”
How is it that every other DNS server is seeing the new data, but LetsEncrypt is not? When I click reload and it fails, I cannot try reloading again, I have to update the entry and start all over again. This used to take a few minutes to propagate and this last time I tried I waited several hours.
Please advise. How can I check to see if LE sees the new TXT entry without failing the process and having to start over again. Do I have to wait 3 days in order to be sure?