About cerbot on window

hello greetings I need help, I try to obtain an ssl certificate following the cerbot guidelines https://certbot.eff.org/lets-encrypt/windows-apache but when I get to step 5 it asks me for an email, when I put it I get this error

e[31mAn unexpected error occurred:e[0m
e[31mrequests.exceptions.ConnectionError: HTTPSConnectionPool(host='acme-v02.api.letsencrypt.org', port=443): Max retries exceeded with url: /directory (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x047042D0>: Failed to establish a new connection: [WinError 10060] Se produjo un error durante el intento de conexión ya que la parte conectada no respondió adecuadamente tras un periodo de tiempo, o bien se produjo un error en la conexión establecida ya que el host conectado no ha podido responder'))e[0m
Please see the logfiles in C:\Certbot\log for more details.

what is failing? Cheers

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Hi @juanC

your machine must be able to talk with https://acme-v02.api.letsencrypt.org/.

Looks like that doesn't work.

You have to allow outgoing connections.

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