I have been using zerossl for free certificates for a very long time. However when I recently renewed my 90 day certificate, I no longer received the certificate in text format allowing me to open each file in notepad like i would before and therefore I am unable to install the certificate into cpanel because I am unable to open them. My website is hosted by godaddy.
The zerossl website is also different from when i last used it. I now had to create an account and more importantly the process stated that I had to create a folder called pki-validation upon the web server to validate that I owned the website. I don’t think I made a mistake during the process. Attached is a screenshot of what i have received from zerossl.
Any help would be appreciated.