# Win-acme cannot renew cert

**URL:** <https://community.letsencrypt.org/t/win-acme-cannot-renew-cert/124824>\
**Category:** Help\
**Created:** [June 4, 2020, 2:19pm UTC](https://community.letsencrypt.org/t/win-acme-cannot-renew-cert/124824 "2020-06-04T14:19:37Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![shekster](https://avatars.discourse-cdn.com/v4/letter/s/c89c15/32.png) [@shekster](https://community.letsencrypt.org/u/shekster)\
**Post date:** [June 4, 2020, 2:19pm UTC](https://community.letsencrypt.org/t/win-acme-cannot-renew-cert/124824/1 "2020-06-04T14:19:37Z")

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i am using wacs on a windows 2008 IIS server. the installation went flawlessly and the 1st cert was received. now 3 months later the automatic renewal setup is failing with this message:

C:\wacs\>wacs --renew --baseuri “[https://acme-v02.api.letsencrypt.org/](https://acme-v02.api.letsencrypt.org/)”

[INFO] A simple Windows ACMEv2 client (WACS)  
[INFO] Software version 2.1.2.641 (RELEASE, PLUGGABLE)  
[INFO] IIS version 7.5  
[INFO] Running with administrator credentials  
[INFO] Scheduled task looks healthy  
[INFO] Please report issues at [https://github.com/PKISharp/win-acme](https://github.com/PKISharp/win-acme)  
**[EROR] Unable to read renewal Jpi86wDGkkKmoiQrl5c8Tg.renewal.json: result is empty**  
[WARN] No scheduled renewals found.

i haven’t found any help online for this issue. does anyone know how to fix this?

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**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\
**Post date:** [June 4, 2020, 6:04pm UTC](https://community.letsencrypt.org/t/win-acme-cannot-renew-cert/124824/2 "2020-06-04T18:04:00Z")

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> [@shekster](#):
>
> IIS version 7.5

IIS 7.5 doesn't support SNI.  
Is there only one site?  
Have you added any new sites since you got the cert?

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<div class="post-metadata">

**Author:** ![shekster](https://avatars.discourse-cdn.com/v4/letter/s/c89c15/32.png) [@shekster](https://community.letsencrypt.org/u/shekster)\
**Post date:** [June 4, 2020, 6:24pm UTC](https://community.letsencrypt.org/t/win-acme-cannot-renew-cert/124824/3 "2020-06-04T18:24:24Z")

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yes, just one site being served on the machine. no new sites added.

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**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\
**Post date:** [June 4, 2020, 6:43pm UTC](https://community.letsencrypt.org/t/win-acme-cannot-renew-cert/124824/4 "2020-06-04T18:43:23Z")

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Try placing a test text file (with no extension) in the expected challenge location.  
And try accessing it from the Internet:  
`http://your.domain/.well-known/acme-challenge/test-file-name`

And also update to the latest version of wacs.

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<div class="post-metadata">

**Author:** ![shekster](https://avatars.discourse-cdn.com/v4/letter/s/c89c15/32.png) [@shekster](https://community.letsencrypt.org/u/shekster)\
**Post date:** [June 5, 2020, 3:46pm UTC](https://community.letsencrypt.org/t/win-acme-cannot-renew-cert/124824/5 "2020-06-05T15:46:31Z")

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i downloaded the latest wacs, are there instructions for updating wacs?

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<div class="post-metadata">

**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\
**Post date:** [June 5, 2020, 5:56pm UTC](https://community.letsencrypt.org/t/win-acme-cannot-renew-cert/124824/6 "2020-06-05T17:56:52Z")

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[https://www.win-acme.com/](https://www.win-acme.com/)  
Latest version seems to be 2.1.8.838  
Yours is 2.1.2.641

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<div class="post-metadata">

**Author:** ![shekster](https://avatars.discourse-cdn.com/v4/letter/s/c89c15/32.png) [@shekster](https://community.letsencrypt.org/u/shekster)\
**Post date:** [June 5, 2020, 6:46pm UTC](https://community.letsencrypt.org/t/win-acme-cannot-renew-cert/124824/7 "2020-06-05T18:46:24Z")

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yes, i have the latest. is there a procedure for upgrading? can’t seem to find anything information on this.

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<div class="post-metadata">

**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\
**Post date:** [June 5, 2020, 8:16pm UTC](https://community.letsencrypt.org/t/win-acme-cannot-renew-cert/124824/8 "2020-06-05T20:16:03Z")

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This is all I could find:  
[https://www.win-acme.com/manual/upgrading/to-v2.1.0](https://www.win-acme.com/manual/upgrading/to-v2.1.0)

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<div class="post-metadata">

**Author:** ![shekster](https://avatars.discourse-cdn.com/v4/letter/s/c89c15/32.png) [@shekster](https://community.letsencrypt.org/u/shekster)\
**Post date:** [June 5, 2020, 8:55pm UTC](https://community.letsencrypt.org/t/win-acme-cannot-renew-cert/124824/9 "2020-06-05T20:55:04Z")

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thanks, looks like it’s just a straight copy over. so the new version reports pretty much the same error:  
s\>, referer: [https://secure.mercuri.ca/viewer/index.php?meetingid=438215](https://secure.mercuri.ca/viewer/index.php?meetingid=438215)  
[Fri Jun 05 16:54:25.227128 2020] [php7:notice] [pid 12948:tid 140400907593472] [client 207.236.151.162:56327] tryserver MULTIMESSAGES received=2, data=\<?xml version='1.0' encoding='utf-8'?\>Talker036D50, referer: [https://secure.mercuri.ca/viewer/index.php?meetingid=438215](https://secure.mercuri.ca/viewer/index.php?meetingid=438215)  
[Fri Jun 05 16:54:25.227149 2020] [php7:notice] [pid 12948:tid 140400907593472] [client 207.236.151.162:56327] tryserver: count=2, returning: \<?xml version='1.0' encoding='utf-8'?\>Talker036D50, referer: [https://secure.mercuri.ca/viewer/index.php?meetingid=438215](https://secure.mercuri.ca/viewer/index.php?meetingid=438215)  
[Fri Jun 05 16:54:25.227270 2020] [php7:notice] [pid 12948:tid 140400907593472] [client 207.236.151.162:56327] tryserver: Socket closed, referer: [https://secure.mercuri.ca/viewer/index.php?meetingid=438215](https://secure.mercuri.ca/viewer/index.php?meetingid=438215)  
[Fri Jun 05 16:54:25.269757 2020] [php7:notice] [pid 12948:tid 140400907593472] [client 207.236.151.162:56327] PHP Notice: Undefined variable: name in /var/www/html/selfcare/viewer/tryserver.php on line 21, referer: [https://secure.mercuri.ca/viewer/index.php?meetingid=438215](https://secure.mercuri.ca/viewer/index.php?meetingid=438215)

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<div class="post-metadata">

**Author:** ![shekster](https://avatars.discourse-cdn.com/v4/letter/s/c89c15/32.png) [@shekster](https://community.letsencrypt.org/u/shekster)\
**Post date:** [June 5, 2020, 8:58pm UTC](https://community.letsencrypt.org/t/win-acme-cannot-renew-cert/124824/10 "2020-06-05T20:58:32Z")

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Thanks, seems to just be a copy. seems to report the same error though:  
C:\wacs\>wacs --renew --baseuri “[https://acme-v02.api.letsencrypt.org/](https://acme-v02.api.letsencrypt.org/)”

A simple Windows ACMEv2 client (WACS)  
Software version 2.1.8.838 (RELEASE, PLUGGABLE)  
ACME server [https://acme-v02.api.letsencrypt.org/](https://acme-v02.api.letsencrypt.org/)  
IIS version 7.5  
Running with administrator credentials  
Scheduled task looks healthy  
Please report issues at [https://github.com/win-acme/win-acme](https://github.com/win-acme/win-acme)  
Unable to read renewal Jpi86wDGkkKmoiQrl5c8Tg.renewal.json: result is empty  
No scheduled renewals found.

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<div class="post-metadata">

**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\
**Post date:** [June 5, 2020, 11:53pm UTC](https://community.letsencrypt.org/t/win-acme-cannot-renew-cert/124824/11 "2020-06-05T23:53:23Z")

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I guess you will have to go here:

> [@shekster](#):
>
> Please report issues at [GitHub - win-acme/win-acme: A simple ACME client for Windows (for use with Let's Encrypt et al.)](https://github.com/win-acme/win-acme)

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<div class="post-metadata">

**Author:** ![shekster](https://avatars.discourse-cdn.com/v4/letter/s/c89c15/32.png) [@shekster](https://community.letsencrypt.org/u/shekster)\
**Post date:** [June 6, 2020, 4:27am UTC](https://community.letsencrypt.org/t/win-acme-cannot-renew-cert/124824/12 "2020-06-06T04:27:50Z")

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Thanks for the help 🙂

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\
**Post date:** [July 6, 2020, 4:27am UTC](https://community.letsencrypt.org/t/win-acme-cannot-renew-cert/124824/13 "2020-07-06T04:27:58Z")

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