Urgent: My website is no longer loading because of an expired certificate

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: www.lobsterwar.com

I ran this command: www.lobsterwar.com

It produced this output: Privacy error - Your connection is not secure.

My web server is (include version): either Tumblr or Go Daddy

The operating system my web server runs on is (include version): either Tumblr or GoDaddy

My hosting provider, if applicable, is: GoDaddy

I can login to a root shell on my machine (yes or no, or I don’t know): I don’t now.

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No.


The IP is from Tumblr:
There have been some others with similar issues with Tumblr recently...

Thanks for your response! I really appreciate it. Any suggestions of what I can do to renew the certificate to get the website back up? I’ve contacted Tumblr, but I haven’t received a response. Thanks! d

I don’t use Tumblr, so I can’t say for certain…
But as the current cert is already expired (useless), I would try removing it and then getting a new one.
Unfortunately, since I don’t use Tumblr, I can’t even guide you with any of that.
[But that is what I would try to do, if I found myself in this same situation.]

Thanks! I don’t have the slightest idea how to do that. Any advice you might offer would be greatly appreciated! Thanks.

That makes two of us! - LOL
I’m looking through the search engines and the Tumbler site as we speak…

Thanks so much! Much appreciated.

I’ve found this, but can’t seem to get to exactly where TLS/SSL is enabled/disabled:

Protecting your account

  • Enable SSL for your blog by turning on “Always serve blog over SSL” in your blog settings. Note that for custom domains, it will take a while (typically less than a day) for this to activate, and you’ll receive an email when it’s ready.

Thanks! I had that feature turned on. d

Ok that makes sense.
Maybe you can turn it off and then back on to have it get a new cert?

I’ll give that a try! d

Let us know either way.
I’m pretty sure others will be having similar troubles in the coming days and may come around here looking for a fix.
Best of luck!

Will do. Thanks so much! Good night.

Good night.
Just opened a “test” account to see how this looks/works but it will take some time to setup SSL:

We’re still working on activating SSL for your blog. We’ll send you an email when everything’s ready.

I would be thrilled to think Tumblr aren’t automating those renewal / installation and technicians probably have a break till New year :rofl:

Hope that’s not the reality :joy:

Skeleton crew all assigned to porn removal duty, nobody left over to run Certbot :astonished:

Happy new year, everyone.

Tumbr failed to renew the certificate for my blog, too. I tried disabling and re-enabling SSL, but, alas, it reapplied the old expired certificate rather than acquiring a new one. I guess we just have to wait until the right people get back from holiday.

It does seem like a trend in light of the three reports we’ve seen here on the forum. I guess that Tumblr’s Let’s Encrypt integration is broken somehow for at least some of the sites hosted there.

It looks like lobsterwar.com renewed on December 31: https://crt.sh/?q=lobsterwar.com.

Note that the www form appears to have only a certificate from GoDaddy, and it expires on Jan 24: https://crt.sh/?q=www.lobsterwar.com. You should probably fix that soon!

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