Unblock response time

Does anyone know how long an unblock request takes to process?

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:
kubectl cert-manager renew wildcard-a4bt-app4time-com

It produced this output:
Manually triggered issuance of Certificate app4time/wildcard-a4bt-app4time-com

but 'kubectl cert-manager status certificate wildcard-a4bt-app4time-com' shows 'Your IP,, has been blocked due to extremely high traffic. Once corrected, request a review by emailing unblock-request@letsencrypt.org' which I have done last Friday.

My web server is (include version):
Nodejs with nginx-ingress as a reverse proxy, not sure of the versions

The operating system my web server runs on is (include version):
Ubuntu Linux (Azure AKS) don't know the version.

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
cert-manager version 1.4.0

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Welcome to the Let's Encrypt Community, Grant :slightly_smiling_face:

A fair question. Let me ask...


Any progress on this unblock request?

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Thanks, Griffin :slight_smile:

No, nothing yet.


That question was for the staff ping. :slightly_smiling_face:

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Sorry, my misunderstanding.


No worries. Just wanted to be sure you knew the staff had been notified. :wink:


Ugh, normally about 24 hours but the ticket for this one didn't get the right status flags. We'll work on that. I'll get this processed this morning. Thanks for the ping @griffin and sorry @grantmcdade .


Thanks @jcjones, all our certificates are renewed now.


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