Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: servicdesk.thepilotgroup.co.uk
Today the certificate expired on our spiceworks servicedesk website.
I have attempted to renew the certificate today using the wacs application.
Upon attempting renewal of servicedesk.thepilotgroup.co.uk i get this error.
[INFO] Renewing certificate for [Manual] servicedesk.thepilotgroup.co.uk
[INFO] Authorize identifier: servicedesk.thepilotgroup.co.uk
[INFO] Authorizing servicedesk.thepilotgroup.co.uk using http-01 validation (FileSystem)
[INFO] Answer should now be browsable at http://servicedesk.thepilotgroup.co.uk/.well-known/acme-challenge/7L31VcXQ_paVBvd2je1nhOakobmoDRGzRJ5S7f7MPvI
[INFO] Preliminary validation looks good, but ACME will be more thorough…
“detail”: “Invalid response from http://servicedesk.thepilotgroup.co.uk/.well-known/acme-challenge/7L31VcXQ_paVBvd2je1nhOakobmoDRGzRJ5S7f7MPvI [18.104.22.168]: “\r\n404 Not Found\r\n\r\n
404 Not Found\r\n
[EROR] Authorization result: invalid
[EROR] Renewal for [Manual] servicedesk.thepilotgroup.co.uk failed, will retry on next run
Can anyone offer me insight on how i should proceed? Is it best I attempt to create a new cert instead?