Unable to get certificate

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: af1dc3.tatacommunications.criterionnetworks.com

I ran this command: certbot-auto --apache -d af1dc3.tatacommunications.criterionnetworks.com

It produced this output:/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/cryptography/hazmat/primitives/constant_time.py:26: CryptographyDeprecationWarning: Support for your Python version is deprecated. The next version of cryptography will remove support. Please upgrade to a release (2.7.7+) that supports hmac.compare_digest as soon as possible.
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator apache, Installer apache
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for af1dc3.tatacommunications.criterionnetworks.com
Cleaning up challenges
Unable to find a virtual host listening on port 80 which is currently needed for Certbot to prove to the CA that you control your domain. Please add a virtual host for port 80.

My web server is (include version): apache 2.4.7

The operating system my web server runs on is (include version):ubuntu 14.04

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):no

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):1.4.0

Hi @NKAkumar


is your job. A vHost port 80 is required. Your port 80 is a https port - and there is the documentation how to do that.

1 Like

Hi @JuergenAuer
Thanks for replying. I need to redirect http to https. apachectl -t -D DUMP_VHOSTS shows only port 80. How to get a certificate in this setup?

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