Too many certificates :(

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1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:logbook.austinrowing.org

I ran this command:sudo -E ./fm_request_cert.sh

It produced this output:Error creating new order :: too many certificates (5) already issued for this exact set of domains in the last 168 hours: logbook.austinrowing.org, retry after 2024-07-27T23:23:28Z: see Duplicate Certificate Limit - Let's Encrypt

My web server is (include version):FileMaker Server 21.0.1.51

The operating system my web server runs on is (include version):macOS Ventura 13.3.1

My hosting provider, if applicable, is:NA

I can login to a root shell on my machine (yes or no, or I don't know):yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):FM Server Admin Console

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):2.11.0

2

Renewing my Lets_Encrypt certificate using the script provided with FileMaker Server 2024 has been hellish. In desperation I finally uninstalled the server and reinstalled it, only to run afoul of the certification limit. No certificate means my database is inaccessible, which will cause great inconvenience for my organization. I humbly plead for a waiver of the certification limit.

3

This is unfortunately not possible, no matter how much anyone might plead.

Please use the staging environment for testing. You can get another duplicate certificate tomorrow late in the evening (UTC). You can also get a non-duplicate certificate now.

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