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My domain is: fedex.etrade.net.ph
I ran this command: sudo certbot --apache certonly
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Which names would you like to activate HTTPS for?
-------------------------------------------------------------------------------
1: fedex.etrade.net.ph
-------------------------------------------------------------------------------
Select the appropriate numbers separated by commas and/or spaces, or leave input
blank to select all options shown (Enter 'c' to cancel):1
Obtaining a new certificate
Performing the following challenges:
tls-sni-01 challenge for fedex.etrade.net.ph
Enabled Apache socache_shmcb module
Enabled Apache ssl module
Waiting for verification...
Cleaning up challenges
Failed authorization procedure. fedex.etrade.net.ph (tls-sni-01): urn:acme:error:connection :: The server could not connect to the client to verify the domain :: Timeout
IMPORTANT NOTES:
- The following errors were reported by the server:
Domain: fedex.etrade.net.ph
Type: connection
Detail: Timeout
To fix these errors, please make sure that your domain name was
entered correctly and the DNS A record(s) for that domain
contain(s) the right IP address. Additionally, please check that
your computer has a publicly routable IP address and that no
firewalls are preventing the server from communicating with the
client. If you're using the webroot plugin, you should also verify
that you are serving files from the webroot path you provided.
My web server is (include version): Apache/2.4.7
The operating system my web server runs on is (include version): Ubuntu 14.04.3 LTS
My hosting provider, if applicable, is: N/A (I don’t know yet)
I can login to a root shell on my machine (yes or no, or I don’t know): yes, using root login
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): not using any control panel
trying to generate a certificate for one of our prod servers running apache and I encounter this error. How will I go about solving this issue? thanks