This certificate cannot be verified up to a trusted certification authority

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command: Reviewed the details of the certificate with the web tool:

It produced this output: This certificate cannot be verified up to a trusted certification authority. and the following message:

SSL Certificate is not trusted

The certificate is not signed by a trusted authority (checking against Mozilla’s root store). If you bought the certificate from a trusted authority, you probably just need to install one or more Intermediate certificates. Contact your certificate provider for assistance doing this for your server platform.

My web server is (include version): Azure App Service

The operating system my web server runs on is (include version): ASP.NET Core

My hosting provider, if applicable, is: Azure

I can login to a root shell on my machine (yes or no, or I don’t know): Yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): is using a certificate created by Let’s Encrypt’s staging environment, which is intended for testing, and produces untrusted certificates.

What ACME client are you using?

What command did you run, or procedure did you follow, to create the certificate?

1 Like

Its installed via the Azure Let’s Encrypt site extension, and installed it via

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