[Solved] The key isn't saved in DirectAdmin

I ask yesterday for the domain www.infoslovenia.be the key code for aan https connection. But Direct Admin didn’t save my key code. I give up my emailaddress but i haven’t receive a mail with the keycode. If i ask it again the system have me following error:
What can i do? for another domain , it wasn’t a problem.
Cannot Execute Your Request
Getting challenge for infoslovenia.be from acme-server…
Waiting for domain verification…
Challenge is valid.
Getting challenge for www.infoslovenia.be from acme-server…
Waiting for domain verification…
Challenge is valid.
Generating 4096 bit RSA key for infoslovenia.be
openssl genrsa 4096 > "/usr/local/directadmin/data/users/infosloven/domains/infoslovenia.be.key.new"
Generating RSA private key, 4096 bit long modulus
…++
…++
e is 65537 (0x10001)
Size of certificate response is smaller than 500 characters, it means something went wrong. Printing response…
“detail”: “Error creating new cert :: policy forbids issuing for: “vanhoorelbeke””

I try it again and i fill in another name, and i receive a key. Problem is solved.

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