Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: ultra-sites.de, specific subdomain: cloud.ultra-sites.de
I ran this command:
/usr/bin/certbot renew
It produced this output:
Attempting to renew cert (ultra-sites.de) from /etc/letsencrypt/renewal/ultra-sites.de.conf produced an unexpected error: Failed authorization procedure. cloud.ultra-sites.de (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from https://cloud.ultra-sites.de/index.php/login [185.54.118.88]: "\n<html class=“ng-csp” data-placeholder-focus=“false” lang=“en” >\n\t<head data-requesttoken=“KEt1A2YSFAg8ChUQTU5CEQ”. Skipping.
All renewal attempts failed. The following certs could not be renewed:
** /etc/letsencrypt/live/ultra-sites.de/fullchain.pem (failure)**
My web server is (include version):
nginx 1.14.1
The operating system my web server runs on is (include version):
linux Raspbian GNU/Linux buster/sid
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot):