# Synology Aute renew Cert Lets encrypt nort working **URL:** \ **Category:** Help\ **Created:** [August 21, 2017, 9:47am UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591 "2017-08-21T09:47:40Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Sayangjoy](https://avatars.discourse-cdn.com/v4/letter/s/bb73d2/32.png) [@Sayangjoy](https://community.letsencrypt.org/u/Sayangjoy)\ **Post date:** [August 21, 2017, 9:47am UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/1 "2017-08-21T09:47:40Z")
Please fill out the fields below so we can help you better. My domain is: [lojo.eu](http://lojo.eu) I ran this command: no command It produced this output: Exclamation mark, - Exceeded My web server is (include version): Synology DSM 6.1.3-15152 Update 3 ./ Webstation / The operating system my web server runs on is (include version):Wordpress My hosting provider, if applicable, is: [versio.nl](http://versio.nl) I can login to a root shell on my machine (yes or no, or I don’t know): i dont know I’m using a control panel to manage my site (no, or provide the name and version of the control panel): DSM I used the certificate tool in dsm. i got a certificate from Lets encrypt free. After 90 days it expires, that just happend a few days ago, its not renewed as it was me explained so. How or what do i need to do to re activate it ? i can make an export of key and crt file, but then dont know what to do with it. for verify. please help me to solve this. ---
**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\ **Post date:** [August 21, 2017, 4:02pm UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/2 "2017-08-21T16:02:33Z")
Not sure but one possible reason why it can’t renew: Name: [lojo.eu](http://lojo.eu) Addresses: 2a0b:7280:200:0:445:aeff:fe00:d97 24.132.246.150 You must ensure that IPv6 access to your site is fully functional as LE prefers IPv6 over IPv4. ---
**Author:** ![Sayangjoy](https://avatars.discourse-cdn.com/v4/letter/s/bb73d2/32.png) [@Sayangjoy](https://community.letsencrypt.org/u/Sayangjoy)\ **Post date:** [August 21, 2017, 4:58pm UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/3 "2017-08-21T16:58:18Z")
Hello RG305, Thank you for your reply. I dont think i have any ipV6 enabled. Even when i created the certificate i didnt have any troubs. It was ok and worked for 90 days. If automatic renew doesnt work, is it possible in to manualy do it ? even when i try to create a new one i get an error message, connection with Lets encrypt didnt work. Be sure your domain name is valid. well its a valid domain as you can see… please help. thank you in advance, Johân ---
**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\ **Post date:** [August 21, 2017, 5:12pm UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/4 "2017-08-21T17:12:09Z")
> [@Sayangjoy](#): > > I dont think i have any ipV6 enabled. This needs to be addressed and should fix the problem. **Do you have control of your DNS?** lojo.eu nameserver = ns92.axc.nl lojo.eu nameserver = ns91.axc.nl Registrar: Name: AXC Website: [http://www.axc.eu/](http://www.axc.eu/) ---
**Author:** ![Sayangjoy](https://avatars.discourse-cdn.com/v4/letter/s/bb73d2/32.png) [@Sayangjoy](https://community.letsencrypt.org/u/Sayangjoy)\ **Post date:** [August 21, 2017, 5:48pm UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/5 "2017-08-21T17:48:01Z")
Yes, i can manage that from within my hosting party. i enabled ipv6 on my router. How long does it takes to auto renew the certificate ? or do i need to do something manually? ---
**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\ **Post date:** [August 21, 2017, 5:51pm UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/6 "2017-08-21T17:51:39Z")
> [@Sayangjoy](#): > > do i need to do something manually? Yes, retry the renew cert process. ---
**Author:** ![Sayangjoy](https://avatars.discourse-cdn.com/v4/letter/s/bb73d2/32.png) [@Sayangjoy](https://community.letsencrypt.org/u/Sayangjoy)\ **Post date:** [August 21, 2017, 5:52pm UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/7 "2017-08-21T17:52:23Z")
how? 🙂 sorry if it sounds dumb, but i was teached it would auto renew after 90 days. what do i need to do to do it manualy ? - when i do it by the manager in Synology, i get an archive file with a .crt and key file. dont know what to do with it ---
**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\ **Post date:** [August 21, 2017, 5:53pm UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/8 "2017-08-21T17:53:55Z")
I’m not familiar with your setup. Are there any menu choices relating to the certificate in the control panel? ---
**Author:** ![Sayangjoy](https://avatars.discourse-cdn.com/v4/letter/s/bb73d2/32.png) [@Sayangjoy](https://community.letsencrypt.org/u/Sayangjoy)\ **Post date:** [August 21, 2017, 5:57pm UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/9 "2017-08-21T17:57:28Z")
> [@Sayangjoy](#): > > when i do it by the manager in Synology, i get an archive file with a .crt and key file. > > dont know what to do with it i do the folowing: 1. click on CSR 2. 3 options: 1. Make a CSR 2. Renew Certificate 3. Request assignment CSR ( synology .com ) \<- thats the Original one. cant select the lojo.eu one. so i choose 2. (renew certificate ) then request is wich land: i choose NL then i get , Click download, and i receive an archive with the 2 files in it. ---
**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\ **Post date:** [August 21, 2017, 6:53pm UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/10 "2017-08-21T18:53:05Z")
> [@Sayangjoy](#): > > and i receive an archive with the 2 files in it. Open the archive. One file should be a key (keep that private) One file should be a (public) cert. Paste the public cert file here. [EDIT] I still think there is a problem with the IPv6. [SSL Labs](https://www.ssllabs.com/ssltest/analyze.html?d=lojo.eu&hideResults=on) shows a "localhost" certificate on the IPv6 address. Of course the IPv4 side is not far behind with an invalid "[synology.com](http://synology.com)" certificate. ---
**Author:** ![Sayangjoy](https://avatars.discourse-cdn.com/v4/letter/s/bb73d2/32.png) [@Sayangjoy](https://community.letsencrypt.org/u/Sayangjoy)\ **Post date:** [August 21, 2017, 7:10pm UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/11 "2017-08-21T19:10:02Z")
Here you go 🙂 -----BEGIN CERTIFICATE REQUEST----- MIICZDCCAUwCAQAwHzELMAkGA1UEBhMCTkwxEDAOBgNVBAMMB2xvam8uZXUwggEi MA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQC/Pmyb0AI12cWN14UAmVeHtYcD GWLY3O8MZpQj/Ja9+iV1mqXKbTgywTmsm6C2bTsj44wpimBxx4yNyihrOEvLSuN2 G8MU8HoaTmwpKBfXdezzbwMb4sXOq8/S9RaIyXPuX381QIlKlhxsezxVNST8WJAH JepSYqUHctYnlhI66fHlvV24WTsOdRygDChAHiE0/alPoUOwoW7QZ4Qu9qJc9CeB ClCHkAbVtg0E0sb+DUx6YUakchc4MWWHBrpJoCH6fQmzbs2FF2TPLOAeembV9eKw ggQvLhgK7rwbpW9jt5K5zAvPeCy3pKNow7qPGdIRKCHuLhK4RZTZySYkMmJ/AgMB AAGgADANBgkqhkiG9w0BAQsFAAOCAQEAMmJ1gR9ngF0WvN2ZvbSCm4qUEvoIjxgO LbhDIySNegAcy/T/BnRIVkM9SiSnh0CedNK1LIzaOLd+ws3N0pmadGH3sIGV/9vd R760iXdJFMH0EOUs384s13F0vRWQR+/pupchNqrQbEhMQhFoT0VZsq5e7pTi7LbV WTcWv7tI9hWlH3GbZRlUPmmotb4Bka3ZgsfMVaYLKQHWgEJUw6WOUvHOu/sBnLRb zZmT2u1I6ztJlOK5aUnXcuV4BVYbGtYEaC0djNObrBkAEk/2uOEDgQh0qnaekYn+ d+CFsQdJ7Ng/3Ja9IAdKmTvQtSfHkNmFMIurnkMEIczxyTSD5NopuQ== -----END CERTIFICATE REQUEST----- ---
**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\ **Post date:** [August 21, 2017, 7:15pm UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/12 "2017-08-21T19:15:35Z")
OK that is a certificate request for “[lojo.eu](http://lojo.eu)” - but not an actual certificate. So the renewal process is definitely NOT working as expected. Did you follow this guide (or similar steps)? > **[Secure your synology with https/ SSL certificate from Let’s Encrypt](https://synoguide.com/2016/04/14/secure-your-synology-with-https-ssl-certificate-from-lets-encrypt/)** > > Have you updated your Synology to the latest DSM 6? If you haven’t done it yet, here is reason to get you started. I have been wanting to do this for a long time, but I never managed to figur… ---
**Author:** ![Sayangjoy](https://avatars.discourse-cdn.com/v4/letter/s/bb73d2/32.png) [@Sayangjoy](https://community.letsencrypt.org/u/Sayangjoy)\ **Post date:** [August 21, 2017, 7:27pm UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/13 "2017-08-21T19:27:34Z")
Yes i did that, and eventualy had the certificate, and it ran for 90 days. . sorry for the incorrect file, i will paste the ( hopefully ) good one here: -----BEGIN CERTIFICATE----- MIIE8jCCA9qgAwIBAgISA/iUtOHWJJAGLil+DwkesvwkMA0GCSqGSIb3DQEBCwUA MEoxCzAJBgNVBAYTAlVTMRYwFAYDVQQKEw1MZXQncyBFbmNyeXB0MSMwIQYDVQQD ExpMZXQncyBFbmNyeXB0IEF1dGhvcml0eSBYMzAeFw0xNzA1MDcwMTIyMDBaFw0x NzA4MDUwMTIyMDBaMBIxEDAOBgNVBAMTB2xvam8uZXUwggEiMA0GCSqGSIb3DQEB AQUAA4IBDwAwggEKAoIBAQC97tcn1SJIVqGWpIgAeii1VZW4eqh8vj8BlsMnikK5 wjvLG/vzL6r2dY+v5nDbMSscf2uTqkzjNsUIlDL9JRjfI0HSTVoHe7GKnv1wuMTv k7XuKfDfTKcc3BKr2y2HmnJ20gFHyhIYCSeFYyZjOnUbtTjLnne0UHp7mnlU6/1i VC1GXwA3hEL4g9HLBWq6oHmUCv7bPG0nyJ8sTlJ/iNB6c2DeW+LM9OrMvDFpA2Uq 1kMP/NjQC2WMdUnsUlH6lrCZU0nr5FehZH9oXcYHhYGFwfczz4nAZa33V39fPZqF CGvTpOCeu/TZPW+0fY63iMDRimc7/B+1hEO9nXpTOIb9AgMBAAGjggIIMIICBDAO BgNVHQ8BAf8EBAMCBaAwHQYDVR0lBBYwFAYIKwYBBQUHAwEGCCsGAQUFBwMCMAwG A1UdEwEB/wQCMAAwHQYDVR0OBBYEFEEXw2zYJ+7UOFtRIpe6Gqzv3jpDMB8GA1Ud IwQYMBaAFKhKamMEfd265tE5t6ZFZe/zqOyhMHAGCCsGAQUFBwEBBGQwYjAvBggr BgEFBQcwAYYjaHR0cDovL29jc3AuaW50LXgzLmxldHNlbmNyeXB0Lm9yZy8wLwYI KwYBBQUHMAKGI2h0dHA6Ly9jZXJ0LmludC14My5sZXRzZW5jcnlwdC5vcmcvMBIG A1UdEQQLMAmCB2xvam8uZXUwgf4GA1UdIASB9jCB8zAIBgZngQwBAgEwgeYGCysG AQQBgt8TAQEBMIHWMCYGCCsGAQUFBwIBFhpodHRwOi8vY3BzLmxldHNlbmNyeXB0 Lm9yZzCBqwYIKwYBBQUHAgIwgZ4MgZtUaGlzIENlcnRpZmljYXRlIG1heSBvbmx5 IGJlIHJlbGllZCB1cG9uIGJ5IFJlbHlpbmcgUGFydGllcyBhbmQgb25seSBpbiBh Y2NvcmRhbmNlIHdpdGggdGhlIENlcnRpZmljYXRlIFBvbGljeSBmb3VuZCBhdCBo dHRwczovL2xldHNlbmNyeXB0Lm9yZy9yZXBvc2l0b3J5LzANBgkqhkiG9w0BAQsF AAOCAQEAQ1X+Z97JlHlYGn+WDbqF8cHqK2z9VsQLDEQglk77mpaJZEADtgseeA8k axdb7epSKp7ZP7mysuZfikpGe4aDxx/2/cl1bjHvNCY6oq90aZNUukGUdcc3ry1Z 3CzlOt5khGoSWCegZaFtq4J2H6vXElMk6iUqQtHWl9e7WMPg9XidUL2XSiHLwoJO fFQbH+R5mYHY5+gJNn39oOycPJqm0nimpTAualZ3BlhNzRFPIjuDfV9GIKZw/UVO at4j/FRQgSdAKSqzQi1gmKEEkSacascZyQJ1AwrbZV7GO740jw554BTy6p8646v4 6FGp2cJHLvIlnugJ1vmOjJc4RjljrQ== -----END CERTIFICATE----- these are from a folder with a : cert - chain . and privkey .pem file ---
**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\ **Post date:** [August 21, 2017, 7:48pm UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/14 "2017-08-21T19:48:30Z")
That cert expired on 2017/08/04: ![expired](https://sea3.discourse-cdn.com/letsencrypt/uploads/default/original/2X/e/ead77e629556e1900f19c8e2045d706c0e6ec295.jpg) ---
**Author:** ![Sayangjoy](https://avatars.discourse-cdn.com/v4/letter/s/bb73d2/32.png) [@Sayangjoy](https://community.letsencrypt.org/u/Sayangjoy)\ **Post date:** [August 21, 2017, 7:49pm UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/15 "2017-08-21T19:49:33Z")
True and that one i want to have renewd automaticly, but it didnt work 😉 so what to do now ? ---
**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\ **Post date:** [August 21, 2017, 7:53pm UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/16 "2017-08-21T19:53:02Z")
I don’t think the problem is with LE. Is there any support from Synology on this? ---
**Author:** ![Sayangjoy](https://avatars.discourse-cdn.com/v4/letter/s/bb73d2/32.png) [@Sayangjoy](https://community.letsencrypt.org/u/Sayangjoy)\ **Post date:** [August 21, 2017, 7:55pm UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/17 "2017-08-21T19:55:19Z")
i havent find anything :(. can i delete this certificate and request a new one ? even when i want to do that now i get the error with reply :connection with Lets encrypt didnt work. Be sure your domain name is valid. stuck in this. ---
**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\ **Post date:** [August 21, 2017, 7:57pm UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/18 "2017-08-21T19:57:55Z")
> [@Sayangjoy](#): > > can i delete this certificate and request a new one ? Short answer = yes. How to properly delete it on DSM 6 = I don't know. ---
**Author:** ![Sayangjoy](https://avatars.discourse-cdn.com/v4/letter/s/bb73d2/32.png) [@Sayangjoy](https://community.letsencrypt.org/u/Sayangjoy)\ **Post date:** [August 21, 2017, 7:59pm UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/19 "2017-08-21T19:59:04Z")
ok thank you i will inform at Synology 🙂 thank you for your time and effort. ---
**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\ **Post date:** [August 21, 2017, 8:03pm UTC](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591/20 "2017-08-21T20:03:16Z")
You’re very welcomed and best of luck to you. If you don find anything of use, feel free to update this post for others that may follow and have similar problems. [Next page](https://community.letsencrypt.org/t/synology-aute-renew-cert-lets-encrypt-nort-working/40591.md?page=2)