Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.surestartplay.co.uk
I ran this command: Renew All (Using Lets Encrypt Win Simple 1.9.2)
It produced this output:
[INFO] Renewing certificate for www.surestartplay.co.uk
[INFO] Authorize identifier: www.surestartplay.co.uk
[INFO] Authorizing www.surestartplay.co.uk using http-01 validation (FileSystem
)
[INFO] Answer should now be browsable at http://www.surestartplay.co.uk/.well-k
nown/acme-challenge/dQnAA_6xKbuaX4kbqjqgz_oLXerCIHEhQcuupKsiNkE
[EROR] Authorization result: invalid
[EROR] ACME server reported:
[EROR] [type] urn:acme:error:connection
[EROR] [detail] Fetching http://www.surestartplay.co.uk/.well-known/acme-challe
nge/dQnAA_6xKbuaX4kbqjqgz_oLXerCIHEhQcuupKsiNkE: Timeout during connect (likely
firewall problem)
[EROR] [status] 400
[EROR] Renewal for www.surestartplay.co.uk failed, will retry on next run
My web server is (include version): Microsoft Its
The operating system my web server runs on is (include version): Windows Server R2 Datacenter
My hosting provider, if applicable, is: AWS
I can login to a root shell on my machine (yes or no, or I don’t know): Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No
The .well-known file is created in the web-root, and it is externally accessible:
The firewall allows ports 80 and 443.
I have also tried running this with the firewall turned off, with the same result.
I have also disabled the requirement within IIS for HTTPS, so that it does not re-direct.
I have tried creating a new certificate, and renewing the current one with the same error result.
