Our domain is siecons.com, www.siecons.com
I tried getting SSL verification and I get this error with the manual and the ftp verification:
Domain “siecons.com” challenge3 failed. Response from “https://acme-v02.api.letsencrypt.org/acme/challenge/7Xxnnms7SIiH4ib2jVeIRVIlJOu5plZwmVoKT6hE4Ws/9237565566” was:
Warning: Your verification URL is not returning the correct contents to our verification servers. The URL looks like it is blocking bots and which inadvertently blocks our servers from receiving the correct content. Contact your host, a professional developer or admin for further help with fixing it.
Error: The key authorization file from the server did not match this challenge [coUifFJYKNhxO01DLoZjeeFNn8t32vqbOA3tU44PA8Q._sW_Fms501car8KNwgNF6dCVasCX5ZfAAFyjNN4gcmE] != [coUifFJYKNhxO01DLoZjeeFNn8t32vqbOA3tU44PA8Q.]
Full Error: { “type”: “http-01”, “status”: “invalid”, “error”: { “type”: “urn:ietf:params:acme:error:unauthorized”, “detail”: “The key authorization file from the server did not match this challenge [coUifFJYKNhxO01DLoZjeeFNn8t32vqbOA3tU44PA8Q._sW_Fms501car8KNwgNF6dCVasCX5ZfAAFyjNN4gcmE] != [coUifFJYKNhxO01DLoZjeeFNn8t32vqbOA3tU44PA8Q.]”, “status”: 403 }, “url”: “https://acme-v02.api.letsencrypt.org/acme/challenge/7Xxnnms7SIiH4ib2jVeIRVIlJOu5plZwmVoKT6hE4Ws/9237565566”, “token”: “coUifFJYKNhxO01DLoZjeeFNn8t32vqbOA3tU44PA8Q”, “validationRecord”: [ { “url”: “http://siecons.com/.well-known/acme-challenge/coUifFJYKNhxO01DLoZjeeFNn8t32vqbOA3tU44PA8Q”, “hostname”: “siecons.com”, “port”: “80”, “addressesResolved”: [ “181.88.192.100” ], “addressUsed”: “181.88.192.100” } ] }
My web server is (include version): Supposed to be Apache, unknown version.
The operating system my web server runs on is (include version): Unknown.
My hosting provider is ElServer.com, but the site was bought to a reseller.
I do can log in to a root shell on my machine.
Though there is a control panel to manage my site via panel.cglestudio.com.ar .
I’ve checked all the similar topics in this site and some others and I can’t find neither a fix nor a workaround, any ideas? (Is there a way to get it done by someone who can check that I indeed have access to the website root?)
Every suggestion is highly appreciated.