Ssl ovh problem

hi everyone

ovh SSL demand seems to be blocked by let’s encrypt
My domain is:

i have the and on a ovh multiste.
i asked for a let’s encrypt SSL but the command was running for days. then today i want to stop the command and run it on the www domain only. maybe it works after that but ovh say that it is impossible to stop the command until let’s encrypt unblock the domain…

My web server is (include version): OVH cluster028

The operating system my web server runs on is (include version): apache php 7.2

My hosting provider, if applicable, is: OVH

I can login to a root shell on my machine

I’m using a control panel to manage my site : ovh control

thank you for your help

A post was merged into an existing topic: Domain blocked by let’s encrypt