# SSL isn't working **URL:** \ **Category:** Help\ **Created:** [June 29, 2023, 12:27am UTC](https://community.letsencrypt.org/t/ssl-isnt-working/200931 "2023-06-29T00:27:46Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Badflash2](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/badflash2/32/71016_2.png) [@Badflash2](https://community.letsencrypt.org/u/Badflash2)\ **Post date:** [June 29, 2023, 12:27am UTC](https://community.letsencrypt.org/t/ssl-isnt-working/200931/1 "2023-06-29T00:27:46Z")
My domain is: [Crossingquail.com](http://Crossingquail.com) I ran this command: N/A It produced this output: N/A My web server is (include version): cPanel Version 102.0 (build 32) |PHP Version 7.4.33 The operating system my web server runs on is (include version): Apache Version2.4.57 My hosting provider, if applicable, is: Go Daddy I can login to a root shell on my machine (yes or no, or I don't know): I think so I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Yes, I can use CPANEL The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you're using Certbot): My SSL expired. How do I generate a new one? ---
**Author:** ![griffin](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/griffin/32/50204_2.png) [@griffin](https://community.letsencrypt.org/u/griffin)\ **Post date:** [June 29, 2023, 12:29am UTC](https://community.letsencrypt.org/t/ssl-isnt-working/200931/2 "2023-06-29T00:29:38Z")
How did you acquire your cert originally? > **[crt.sh | crossingquail.com](https://crt.sh/?q=crossingquail.com)** > > Free CT Log Certificate Search Tool from Sectigo (formerly Comodo CA) ---
**Author:** ![Badflash2](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/badflash2/32/71016_2.png) [@Badflash2](https://community.letsencrypt.org/u/Badflash2)\ **Post date:** [June 29, 2023, 12:47am UTC](https://community.letsencrypt.org/t/ssl-isnt-working/200931/3 "2023-06-29T00:47:16Z")
There was a tutorial that showed me how to do it when I set up the website via Wordpress. It was manual and I copied and pasted the keys per the tutorial. I am currently locked out of wordpress waiting on a password reset. I can access CPANEL but I can't find the instructions on how to generate the key. ---
**Author:** ![webprofusion](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/webprofusion/32/85310_2.png) [@webprofusion](https://community.letsencrypt.org/u/webprofusion)\ **Post date:** [June 29, 2023, 4:23am UTC](https://community.letsencrypt.org/t/ssl-isnt-working/200931/4 "2023-06-29T04:23:11Z")
Year ago (last time I looked) Wordpress had plugins for setting up Let's Encrypt certificates, I assume these still exists or it's built into either cpanel (such as [How to Configure and Manage Let’s Encrypt in cPanel | cPanel Blog](https://blog.cpanel.com/how-to-configure-and-manage-lets-encrypt-in-cpanel/)) or wordpress now. You shouldn't be having to do manual stuff, especially with cpanel. ---
**Author:** ![Osiris](https://avatars.discourse-cdn.com/v4/letter/o/839c29/32.png) [@Osiris](https://community.letsencrypt.org/u/Osiris)\ **Post date:** [June 29, 2023, 5:28am UTC](https://community.letsencrypt.org/t/ssl-isnt-working/200931/5 "2023-06-29T05:28:57Z")
> [@webprofusion](#): > > You shouldn't be having to do manual stuff, especially with cpanel. Yeah, but: > [@Badflash2](#): > > My hosting provider, if applicable, is: Go Daddy 🫢 ---
**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\ **Post date:** [July 29, 2023, 5:29am UTC](https://community.letsencrypt.org/t/ssl-isnt-working/200931/6 "2023-07-29T05:29:28Z")
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