SSL Certificate Replacement after expiry

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1

My certificate has expired. The auto renew did not go ahead due to an issue with my IP address it seems according to an email that i received. Auto renew went ahead for all other domains associated with this domain so I am not sure what happened.
I know nothing about this stuff but when looking into it on my Cpanel it said i needed to request a replacement from here…

My domain is: ntmjewellery

My hosting provider, if applicable, is: Just Host

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): CPanel

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.com? .net? .org? ntm.jewellery?

Did you have an LE cert (that expired)?
Did you obtain the cert via cPanel?

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Yes I had a LE certificate that expired. It was obtained through Cpanel

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As Rudy asked, what it your domain name?

The full domain name is needed in order to help you. :wink:

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Sorry. My domain name is www.ntmjewellery.com :grinning:

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the issue is solved. Thanks :grinning:

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Hi @Nicolamacklin

really? Checking your domain there is a new certificate - https://check-your-website.server-daten.de/?q=ntmjewellery.com#ct-logs

Issuer not before not after Domain names LE-Duplicate next LE
Let's Encrypt Authority X3 2019-12-10 2020-03-09 autodiscover.ntmjewellery.com, cpanel.ntmjewellery.com, mail.ntmjewellery.com, ntmjewellery.com, ntmjewellery.nicolamacklindesign.com, webdisk.ntmjewellery.com, webmail.ntmjewellery.com, www.ntmjewellery.com, www.ntmjewellery.nicolamacklindesign.com - 9 entries duplicate nr. 1

But you don't use it. Instead, you use a Sectigo certificate:

CN=ntmjewellery.com
	24.10.2019
	23.01.2020
expires in 43 days	ntmjewellery.com, www.ntmjewellery.com - 2 entries

not your cPanel certificate.

So check your cPanel to replace the Sectigo certificate with your new Letsencrypt certificate.

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