SSL certificate renewal error

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My domain is: https://melynasnamas.lt/

I ran this command: no commands were run. I have followed internetovizija ( domain and host provider ) setup instructions. https://pagalba.iv.lt/Let's_Encrypt_diegimas is the website with the instructions. I have to apply the certificate using the DirectAdmin panel.

It produced this output:

Cannot Execute Your Request

Requesting new certificate order…
Processing authorization for melynasnamas.lt…
Challenge is valid.
Processing authorization for www.melynasnamas.lt…
Waiting for domain verification…
Trying again…
1…2…3…4…5…
Challenge status: invalid. Challenge error: “type”: “http-01”, “status”: “invalid”, “error”: { “type”: “urn:ietf:params:acme:error:unauthorized”, “detail”: "Invalid response from https://melynasnamas.lt [79.98.25.26]: "\t\u003c!DOCTYPE html\u003e\n\t\u003chtml lang=\“en-US\”\u003e\n\t \u003chead\u003e\n\t\t\u003cmeta charset=\“UTF-8\”\u003e\n\t\t\u003cmeta name=\“viewport\” content=\"width=device-width, “”, “status”: 403 . Exiting…

My web server is (include version): muksunas.serveriai.lt

The operating system my web server runs on is (include version): CentOS 6.10

My hosting provider, if applicable, is: https://www.serveriai.lt/

I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): DirectAdmin PHP version 7.4

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): I am not using certbot

The first time I have set up the ssl certificate everything went smooth. When I have done that the server was created on Joomla, since then I have remade the website using Wordpress. I have deleted the files and the database and uploaded the Wordpress files ( I was creating the website on a local server using Xampp) and uploaded the Wordpress database. I would like to know what could I do to fix this issue,
Thank you

1 Like

Hi @paul302

are you sure you want only create a certificate with that domain name? Not with the www version too?

Your configuration looks buggy - https://check-your-website.server-daten.de/?q=melynasnamas.lt

Host T IP-Address is auth. ∑ Queries ∑ Timeout
melynasnamas.lt A 79.98.25.26 Vilnius/Lithuania (LT) - RACKRAY Hostname: muksunas.serveriai.lt yes 1 0
AAAA yes
www.melynasnamas.lt A 79.98.25.1 Vilnius/Lithuania (LT) - RACKRAY Hostname: parked.serveriai.lt yes 1 0
AAAA yes

Non-www and www have different ip addresses.

http + non-www + /.well-known/acme-challenge/random-filename - there is a (good) http status 404 - Not found.

The same with www - there is a redirect to https.

That looks like your error message

So first option: Change the ip address of your www version, so the same ip used with your non-www is used. Then configure your www version correct. Then try it again.

Or triple-check that you really create only a certificate with the non-www domain name.

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