# SSL cert did not renew? **URL:** \ **Category:** Help\ **Created:** [November 29, 2023, 2:41am UTC](https://community.letsencrypt.org/t/ssl-cert-did-not-renew/209152 "2023-11-29T02:41:53Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![eaquinto](https://avatars.discourse-cdn.com/v4/letter/e/b77776/32.png) [@eaquinto](https://community.letsencrypt.org/u/eaquinto)\ **Post date:** [November 29, 2023, 2:41am UTC](https://community.letsencrypt.org/t/ssl-cert-did-not-renew/209152/1 "2023-11-29T02:41:53Z")
Hello, I noticed that one of our managed site for our client did not renew suppose to be renewed before Nov 26, 2023. Can someone help me what happened? thank you Common Name: [www.pcsresearchservices.com](http://www.pcsresearchservices.com) ---
**Author:** ![MikeMcQ](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/mikemcq/32/52772_2.png) [@MikeMcQ](https://community.letsencrypt.org/u/MikeMcQ)\ **Post date:** [November 29, 2023, 3:12am UTC](https://community.letsencrypt.org/t/ssl-cert-did-not-renew/209152/2 "2023-11-29T03:12:07Z")
I see a fresh cert issued just a couple hours ago ([see crt.sh](https://crt.sh/?c=aa625466068a62a5d530fda11b8eb08f90577acbbdf6e8f31efe88823ba78869)). Do you still need help? If so, please answer more of the questions on the form you were shown ========================== Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. [crt.sh | example.com](https://crt.sh/?q=example.com)), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help. I ran this command: It produced this output: My web server is (include version): The operating system my web server runs on is (include version): My hosting provider, if applicable, is: I can login to a root shell on my machine (yes or no, or I don't know): I'm using a control panel to manage my site (no, or provide the name and version of the control panel): The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you're using Certbot): ---
**Author:** ![eaquinto](https://avatars.discourse-cdn.com/v4/letter/e/b77776/32.png) [@eaquinto](https://community.letsencrypt.org/u/eaquinto)\ **Post date:** [November 29, 2023, 3:17am UTC](https://community.letsencrypt.org/t/ssl-cert-did-not-renew/209152/3 "2023-11-29T03:17:36Z")
Thanks Mike for the response, I checked the certificate from SSL checker. it seems the certificate is good However, the website redirects to HTTP vs HTTPS that's why I'm seeing Not Secure in Chrome. ---
**Author:** ![MikeMcQ](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/mikemcq/32/52772_2.png) [@MikeMcQ](https://community.letsencrypt.org/u/MikeMcQ)\ **Post date:** [November 29, 2023, 3:27am UTC](https://community.letsencrypt.org/t/ssl-cert-did-not-renew/209152/4 "2023-11-29T03:27:16Z")
> [@eaquinto](#): > > the website redirects to HTTP Yeah, looks like your Apache server is not configured correctly. You need to review the redirects in your HTTP VirtualHost. That's not really cert related. Something that is cert related is that you only have a cert for the `www` subdomain. And, for 3.5 years you have only ever gotten certs with just that name. Anyone trying to reach `https://pcsresearchservices.com` will fail because the domain in the URL does not match a name in the cert. Given how long this issue has been outstanding it may not bother you. Just thought I'd mention it. ---
**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\ **Post date:** [December 29, 2023, 3:27am UTC](https://community.letsencrypt.org/t/ssl-cert-did-not-renew/209152/5 "2023-12-29T03:27:54Z")
Closed on December 29, 2023, 3:27am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.