# \[solved\] Some certs are valid other aint verficated - grey padlock with red mark **URL:** \ **Category:** Help\ **Created:** [January 23, 2018, 10:06am UTC](https://community.letsencrypt.org/t/solved-some-certs-are-valid-other-aint-verficated-grey-padlock-with-red-mark/51173 "2018-01-23T10:06:57Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![bigretromike](https://avatars.discourse-cdn.com/v4/letter/b/dc4da7/32.png) [@bigretromike](https://community.letsencrypt.org/u/bigretromike)\ **Post date:** [January 23, 2018, 10:06am UTC](https://community.letsencrypt.org/t/solved-some-certs-are-valid-other-aint-verficated-grey-padlock-with-red-mark/51173/1 "2018-01-23T10:06:57Z")
Been using LetsEncrypt for some time now - kudos for you guys ! For some time now I noticed that Firefox (current is 57.0.4) is saying that my site is not providing information about certificate - at first I was thinking that I have mixed content and try to go thru all css/js files that are used to check if those dont include any non https connection. After few days of checking and tweaking I found out about going onto ACMEv2. I checked my certbot and it was 0.10.x so I used the certbot-auto as page suggested. I renew cert once or two but nothing changed. I tested page with those ssl-check-pages and its all fine. I would thing that this is Firefox problem but I have also one other page that is valid same server, so I dont think its ff problem. Im using apache ---
**Author:** ![\_az](https://avatars.discourse-cdn.com/v4/letter/_/22d042/32.png) [@\_az](https://community.letsencrypt.org/u/_az)\ **Post date:** [January 23, 2018, 10:41am UTC](https://community.letsencrypt.org/t/solved-some-certs-are-valid-other-aint-verficated-grey-padlock-with-red-mark/51173/2 "2018-01-23T10:41:30Z")
> [@bigretromike](#): > > is saying that my site is not providing information about certificate Do you mean the following message: > This website does not supply ownership information. ? ---
**Author:** ![bigretromike](https://avatars.discourse-cdn.com/v4/letter/b/dc4da7/32.png) [@bigretromike](https://community.letsencrypt.org/u/bigretromike)\ **Post date:** [January 23, 2018, 10:51am UTC](https://community.letsencrypt.org/t/solved-some-certs-are-valid-other-aint-verficated-grey-padlock-with-red-mark/51173/3 "2018-01-23T10:51:09Z")
yeah, sorry because it was hard to grasp what was the error because im not using ‘eng’ version ---
**Author:** ![\_az](https://avatars.discourse-cdn.com/v4/letter/_/22d042/32.png) [@\_az](https://community.letsencrypt.org/u/_az)\ **Post date:** [January 23, 2018, 10:53am UTC](https://community.letsencrypt.org/t/solved-some-certs-are-valid-other-aint-verficated-grey-padlock-with-red-mark/51173/4 "2018-01-23T10:53:08Z")
That message basically relates to the fact that the certificate is not an OV/EV certificate. Nothing to worry about. However, the red mark on the grey padlock could be a problem. Can you link to a page that has this issue? ---
**Author:** ![bigretromike](https://avatars.discourse-cdn.com/v4/letter/b/dc4da7/32.png) [@bigretromike](https://community.letsencrypt.org/u/bigretromike)\ **Post date:** [January 23, 2018, 10:56am UTC](https://community.letsencrypt.org/t/solved-some-certs-are-valid-other-aint-verficated-grey-padlock-with-red-mark/51173/5 "2018-01-23T10:56:40Z")
site\_address but fun part is that some of them dont have the issue some of them have… neko. is one of those with issue, but I see that those without issue also have “This website does not supply ownership information.” so that is not the problem here. Its more about “Verificated by: Unknown” or something like that just under the “This website does not supply ownership information.” ---
**Author:** ![\_az](https://avatars.discourse-cdn.com/v4/letter/_/22d042/32.png) [@\_az](https://community.letsencrypt.org/u/_az)\ **Post date:** [January 23, 2018, 11:07am UTC](https://community.letsencrypt.org/t/solved-some-certs-are-valid-other-aint-verficated-grey-padlock-with-red-mark/51173/6 "2018-01-23T11:07:20Z")
> [@bigretromike](#): > > Verificated by: Unknown This would indicate that you're not seeing the Let's Encrypt certificate. It seems fine from here, though. Can you take a screenshot of the certificate info? By clicking "More Information" (underneath "Verified by: Unknown") and then "View Certificate" button ? ---
**Author:** ![bigretromike](https://avatars.discourse-cdn.com/v4/letter/b/dc4da7/32.png) [@bigretromike](https://community.letsencrypt.org/u/bigretromike)\ **Post date:** [January 23, 2018, 11:13am UTC](https://community.letsencrypt.org/t/solved-some-certs-are-valid-other-aint-verficated-grey-padlock-with-red-mark/51173/7 "2018-01-23T11:13:16Z")
Here you go - I join those because of 1 image rule. ---
**Author:** ![\_az](https://avatars.discourse-cdn.com/v4/letter/_/22d042/32.png) [@\_az](https://community.letsencrypt.org/u/_az)\ **Post date:** [January 23, 2018, 11:21am UTC](https://community.letsencrypt.org/t/solved-some-certs-are-valid-other-aint-verficated-grey-padlock-with-red-mark/51173/8 "2018-01-23T11:21:07Z")
Looks the same as for me, except not English. You should not be seeing “Verified by: Unknown” for that. Are you physically located in Europe? I wonder if this is due to OCSP issues currently happening in Europe for visitors to Let’s Encrypt sites (and this server has OCSP stapling disabled) 😕 . I’m out of ideas, sorry. ---
**Author:** ![bigretromike](https://avatars.discourse-cdn.com/v4/letter/b/dc4da7/32.png) [@bigretromike](https://community.letsencrypt.org/u/bigretromike)\ **Post date:** [January 23, 2018, 11:48am UTC](https://community.letsencrypt.org/t/solved-some-certs-are-valid-other-aint-verficated-grey-padlock-with-red-mark/51173/9 "2018-01-23T11:48:33Z")
and yes, im physically located in europe. No its probably not because I just renew one of working certs to check if this is the issue and its fine you can check it on: site\_address all fine there. So its something other than that. ---
**Author:** ![bigretromike](https://avatars.discourse-cdn.com/v4/letter/b/dc4da7/32.png) [@bigretromike](https://community.letsencrypt.org/u/bigretromike)\ **Post date:** [January 23, 2018, 12:12pm UTC](https://community.letsencrypt.org/t/solved-some-certs-are-valid-other-aint-verficated-grey-padlock-with-red-mark/51173/10 "2018-01-23T12:12:01Z")
Ok, I may found the problem. It looks like there is something embeded in js/css or somewhere maybe multi include which for some reason make firefox throw error like this. When I type some static txt/md/html file the domain raports valid ssl cert. looks like there need to be dont some extra work on theme or firefox to fix this. ---
**Author:** ![bigretromike](https://avatars.discourse-cdn.com/v4/letter/b/dc4da7/32.png) [@bigretromike](https://community.letsencrypt.org/u/bigretromike)\ **Post date:** [January 23, 2018, 1:15pm UTC](https://community.letsencrypt.org/t/solved-some-certs-are-valid-other-aint-verficated-grey-padlock-with-red-mark/51173/11 "2018-01-23T13:15:59Z")
Solution: It looks like Firefox for unknown reason for me loaded fonts from all pinned/opened tabs that I had. By using Console CTRL+ SHEFT + K there were many insecure loads of fonts that were used on those tabs/pins. After closing all those tabs and checking once again on fresh tab I have green lock. Strange that some page didn’t had this issue. I dunno if its big Firefox problem or something along my ff-profile. In the end nothing was broken, and its was error on MY END. ---
**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\ **Post date:** [February 22, 2018, 1:16pm UTC](https://community.letsencrypt.org/t/solved-some-certs-are-valid-other-aint-verficated-grey-padlock-with-red-mark/51173/12 "2018-02-22T13:16:01Z")
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