Slow and warning messages on new install


#1

Newbie alert…

Just installed a letsencrypt certificate on my siteground domain theemeraldemporium.co using the automated option in cpanel.

Attempting to go to my frontpage (https://theemeraldemporium.co/) is VERY slow and ultimatly results in a warning message:

This server could not prove that it is theemeraldemporium.co; its security certificate is from *.sgcpanel.com. This may be caused by a misconfiguration or an attacker intercepting your connection.

Is this expected?

Ian


#2

No. That means it is not installed correctly. It is still SiteGround’s wildcard certificate being served instead of yours.

https://sslanalyzer.comodoca.com/?url=https%3A%2F%2Ftheemeraldemporium.co%2F


#3

Thanks.

I found this at https://www.siteground.com/kb/what_is_the_difference_between_shared_and_private_ssl/

The shared SSL is installed globally on the server and all clients can use it. Its certificate is self-signed and is configured to work with SiteGround server’s name. That’s why it will always show a pop-up warning when used.

The pop-up warning seems to have morphed into a complete block, at least on chrome.

Does this suggest that a letsencrypt certificate on a shared SSL account is in fact pretty useless?

Ian


#4

No, this is an issue with the site’s SSL/TLS configuration, not a problem that affects shared hosting plans in general. I don’t know anything about SiteGround, unfortunately, so I don’t really know where you should start looking. I’d recommend contacting their support.


#5

Not really - largely depends on the hoster. See https://github.com/certbot/certbot/wiki/Web-Hosting-Supporting-LE


#6

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