Newbie alert…
Just installed a letsencrypt certificate on my siteground domain theemeraldemporium.co using the automated option in cpanel.
Attempting to go to my frontpage (https://theemeraldemporium.co/) is VERY slow and ultimatly results in a warning message:
This server could not prove that it is theemeraldemporium.co; its security certificate is from *.sgcpanel.com. This may be caused by a misconfiguration or an attacker intercepting your connection.
Is this expected?
Ian
No. That means it is not installed correctly. It is still SiteGround's wildcard certificate being served instead of yours.
https://sslanalyzer.comodoca.com/?url=https%3A%2F%2Ftheemeraldemporium.co%2F
https://www.siteground.com/kb/install_certificate_ordered_from_another_provider/
Thanks.
I found this at https://www.siteground.com/kb/what_is_the_difference_between_shared_and_private_ssl/
The shared SSL is installed globally on the server and all clients can use it. Its certificate is self-signed and is configured to work with SiteGround server's name. That's why it will always show a pop-up warning when used.
The pop-up warning seems to have morphed into a complete block, at least on chrome.
Does this suggest that a letsencrypt certificate on a shared SSL account is in fact pretty useless?
Ian
No, this is an issue with the site’s SSL/TLS configuration, not a problem that affects shared hosting plans in general. I don’t know anything about SiteGround, unfortunately, so I don’t really know where you should start looking. I’d recommend contacting their support.
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