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My domain is:japanamerica.org
My operating system is (include version):Win10
My web server is (include version):Wild Apricot 126.96.36.199
My hosting provider, if applicable, is:Wild Apricot
I can login to a root shell on my machine (yes or no, or I don’t know):I don’t know
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):Wild Apricot 188.8.131.52
I am in charge of managing and updating a website for a cultural non profit organization.
The organization is the Japan-America Society of Southern Colorado, or JASSC.
Our website is japanamerica.org, it is hosted and the software is provided by Wild Apricot and the domain name is godaddy.
Recently I have been alerted that our site has no security certificate, so I read up on what Wild Apricot has to offer.
In thier help section it says Wild Apricot works with Let’s Encrypt to provide a security certificate and only requires an email from Let’s Encrypt to Wild Apricot support to get the ball rolling on thier side. Hence the reason I am sending this email. I did not see any form to request a certificate on the site.
Please assist me with this matter or refer me to the proper steps to help us get a security certificate for our site.