# Server status 403 - invlaid

**URL:** <https://community.letsencrypt.org/t/server-status-403-invlaid/117985>\
**Category:** Help\
**Created:** [March 31, 2020, 4:44pm UTC](https://community.letsencrypt.org/t/server-status-403-invlaid/117985 "2020-03-31T16:44:27Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![defting](https://avatars.discourse-cdn.com/v4/letter/d/48db29/32.png) [@defting](https://community.letsencrypt.org/u/defting)\
**Post date:** [March 31, 2020, 4:44pm UTC](https://community.letsencrypt.org/t/server-status-403-invlaid/117985/1 "2020-03-31T16:44:28Z")

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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. [https://crt.sh/?q=example.com](https://crt.sh/?q=example.com)), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: [dd-services.com](http://dd-services.com)

I ran this command: GetCert2.exe

It produced this output:  
2020-03-29 10:33:04:365 AM Stage 5 - generate certificate request and submit …  
2020-03-29 10:33:04:443 AM  
2020-03-29 10:33:04:506 AM Using Module “C:\Install\work\GetCert2-master\GetCert2-master\GetCertClient\bin\Release\ACME-PS”

$global:certKey = New-ACMECertificateKey -Path “C:\Install\work\GetCert2-master\GetCert2-master\GetCertClient\bin\Release\AcmeState\cert.key.xml”  
Complete-ACMEOrder $global:state -Order $global:order  
2020-03-29 10:33:06:696 AM Server returned problem (Status: 403).  
2020-03-29 10:33:06:696 AM @{type=urn:ietf:params:acme:error:orderNotReady; detail=Order’s status (“invalid”) is not acceptable for finalization;  
2020-03-29 10:33:06:711 AM status=403}  
2020-03-29 10:33:06:727 AM At C:\Install\work\GetCert2-master\GetCert2-master\GetCertClient\bin\Release\InGetCertSession.ps1:14 char:5  
2020-03-29 10:33:06:743 AM + Invoke-Command -Session $GetCertSession -ScriptBlock { & $args[0] …  
2020-03-29 10:33:06:758 AM + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~  
2020-03-29 10:33:06:758 AM + CategoryInfo : OperationStopped: (Server returned…on; status=403}:String) , RuntimeException  
2020-03-29 10:33:06:774 AM + FullyQualifiedErrorId : Server returned problem (Status: 403).  
2020-03-29 10:33:06:790 AM @{type=urn:ietf:params:acme:error:orderNotReady; detail=Order’s status (“invalid”) is not acceptable for finalizat  
2020-03-29 10:33:06:805 AM ion; status=403}  
2020-03-29 10:33:06:821 AM  
2020-03-29 10:33:06:915 AM  
2020-03-29 10:33:08:899 AM  
2020-03-29 10:33:08:978 AM At least one stage failed (or the process was stopped). Check log for errors.

My web server is (include version): IIS v10

The operating system my web server runs on is (include version): Windows Server 2016 Standard

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you’re using Certbot):

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**Author:** ![JuergenAuer](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/juergenauer/32/26491_2.png) [@JuergenAuer](https://community.letsencrypt.org/u/JuergenAuer)\
**Post date:** [March 31, 2020, 4:59pm UTC](https://community.letsencrypt.org/t/server-status-403-invlaid/117985/2 "2020-03-31T16:59:26Z")

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Hi @defting

> [@defting](#):
>
> 2020-03-29 10:33:06:774 AM + FullyQualifiedErrorId : Server returned problem (Status: 403).  
> 2020-03-29 10:33:06:790 AM @{type=urn:ietf:params:acme:error:orderNotReady; detail=Order’s status (“invalid”) is not acceptable for finalizat

if your Letsencrypt client tries to finalize an order, but the order status is invalid, your client is buggy.

Check, if there is a client update or switch to another client.

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**Author:** ![defting](https://avatars.discourse-cdn.com/v4/letter/d/48db29/32.png) [@defting](https://community.letsencrypt.org/u/defting)\
**Post date:** [March 31, 2020, 6:14pm UTC](https://community.letsencrypt.org/t/server-status-403-invlaid/117985/3 "2020-03-31T18:14:13Z")

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Thanks for the replay @JuergenAuer  
There was an updated client but it did the same thing. Can you recommend another client for Windows?

Thanks,

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**Author:** ![jillian](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/jillian/32/11635_2.png) [@jillian](https://community.letsencrypt.org/u/jillian)\
**Post date:** [April 1, 2020, 6:53pm UTC](https://community.letsencrypt.org/t/server-status-403-invlaid/117985/4 "2020-04-01T18:53:18Z")

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You can find a list of ACME client implementations for Windows/IIS here:  
[ACME Client Implementations - Let's Encrypt](https://letsencrypt.org/docs/client-options/#clients-windows-/-iis)

Please keep in mind,

> The ACME clients are offered by third parties. Let’s Encrypt does not control or review third party clients and cannot make any guarantees about their safety or reliability.

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**Author:** ![defting](https://avatars.discourse-cdn.com/v4/letter/d/48db29/32.png) [@defting](https://community.letsencrypt.org/u/defting)\
**Post date:** [April 3, 2020, 2:32pm UTC](https://community.letsencrypt.org/t/server-status-403-invlaid/117985/5 "2020-04-03T14:32:02Z")

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Misconfigured DNS was the culprit.

I figured out the problem by using a different client (Certify The Web) that had somewhat better error reporting.

Thanks for everyone’s help!

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**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\
**Post date:** [May 3, 2020, 2:32pm UTC](https://community.letsencrypt.org/t/server-status-403-invlaid/117985/6 "2020-05-03T14:32:03Z")

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