My encrypt SSL expired on 7/29 - in which I believed my engineer was on top of because he had been renewing the expiration dates until now. Since then, my engineer has not responded to my inquiries. So, I am seeking help to reinstall my encrypt ssl certificate. My review of this support board lends me to provide the following information, in order to receive step by step constructive help.
The operating system my web server runs on is Window Server 2022
My hosting provider is Data Base Mart, LLC , 257 Westwood Dr., League City, TX 77573
I am sure whether I can login to a root shell on my machine, or if I'm able to login to a control panel to manage my site, and/or the version of the client certbot if any. If you need any more info - please let me know and I will try to provide the info.
This is a critical piece of information.
Without which it is very difficult to provide accurate help.
You might want to reach out to your HSP (Hosting Service Provider) and ask them about the plan you have and how you might be able to issue LE certificates.
With that information, we can then better assist you with.