# Request to unblock rate limit

**URL:** <https://community.letsencrypt.org/t/request-to-unblock-rate-limit/76574>\
**Category:** Help\
**Created:** [November 4, 2018, 12:26pm UTC](https://community.letsencrypt.org/t/request-to-unblock-rate-limit/76574 "2018-11-04T12:26:21Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![emramos](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/emramos/32/36553_2.png) [@emramos](https://community.letsencrypt.org/u/emramos)\
**Post date:** [November 4, 2018, 12:26pm UTC](https://community.letsencrypt.org/t/request-to-unblock-rate-limit/76574/1 "2018-11-04T12:26:21Z")

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Hi, I blocked my domain due to too many certificate requests.

Domain: [beta.conftree.com](http://beta.conftree.com)

I am running a nginx Docker image using [https://github.com/DanielDent/docker-nginx-ssl-proxy](https://github.com/DanielDent/docker-nginx-ssl-proxy), on AWS.

The reason this happened is because the configuration in my docker-compose.yml file was not properly setting a volume. Therefore, every time a deployment was performed, the previous certificate would be lost and a new one requested.

Before, it was:

```auto
    volumes:
      - "/etc/letsencrypt"

```

I changed to:

```auto
    volumes:
      - "/opt/data/letsencrypt:/etc/letsencrypt"

```

Thanks to this fix, the certificate is not lost anymore at each restart. I tested using the staging endpoint and indeed no new certificate is requested when a deployment is made.

The error produced before was:

```auto
An unexpected error occurred:

There were too many requests of a given type :: Error creating new cert :: too many certificates already issued for exact set of domains: beta.conftree.com: see https://letsencrypt.org/docs/rate-limits/

```

Would be possible to unblock my domain? Sorry for having wrongly used Let’s Encrypt previously.

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**Author:** ![sahsanu](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/sahsanu/32/89984_2.png) [@sahsanu](https://community.letsencrypt.org/u/sahsanu)\
**Post date:** [November 4, 2018, 12:39pm UTC](https://community.letsencrypt.org/t/request-to-unblock-rate-limit/76574/2 "2018-11-04T12:39:26Z")

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Hi @emramos,

I’m sorry but no, there is no way to request that kind of rate limit unblock so you should wait 6 days, till 2018-Nov-10 08:41 UTC.

Anyway, as you hit the 5 duplicated certificates per 7 days limit, right now you could issue a new certificate if you add one domain to your cert, I mean, you are using `beta.conftree.com` so you could add `www.beta.conftree.com` too to your cert and get it right now.

Cheers,  
sahsanu

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<div class="post-metadata">

**Author:** ![emramos](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/emramos/32/36553_2.png) [@emramos](https://community.letsencrypt.org/u/emramos)\
**Post date:** [November 4, 2018, 1:05pm UTC](https://community.letsencrypt.org/t/request-to-unblock-rate-limit/76574/3 "2018-11-04T13:05:02Z")

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Thanks for the clear answer and suggestions, @sahsanu . I thought that the only way to have the domain unblocked was by a manual request. I’ll follow your suggestion for the moment and wait next week for having the original domain unblocked.  
Cheers,  
Emanuel

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**Author:** ![schoen](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/schoen/32/79_2.png) [@schoen](https://community.letsencrypt.org/u/schoen)\
**Post date:** [November 4, 2018, 10:18pm UTC](https://community.letsencrypt.org/t/request-to-unblock-rate-limit/76574/4 "2018-11-04T22:18:33Z")

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> [@emramos](#):
>
> I thought that the only way to have the domain unblocked was by a manual request.

This is for a different problem called "blocked due to ridiculously excessive traffic"; if you don't have that specific message, there's no benefit to making a manual request.

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**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\
**Post date:** [December 4, 2018, 10:18pm UTC](https://community.letsencrypt.org/t/request-to-unblock-rate-limit/76574/5 "2018-12-04T22:18:36Z")

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