Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: crunchygrooves.com
I ran this command: certbot certonly --pre-hook 'service apache24 stop' --post-hook 'service apache24 start' -d crunchygrooves.com --dry-run -v --standalone
It produced this output:
FIRST RUN:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator standalone, Installer None
Running pre-hook command: service apache24 stop
Hook 'pre-hook' ran with output:
Stopping apache24.
Waiting for PIDS: 1841.
Simulating a certificate request for crunchygrooves.com
Performing the following challenges:
http-01 challenge for crunchygrooves.com
Waiting for verification...
Cleaning up challenges
Running post-hook command: service apache24 start
Hook 'post-hook' ran with output:
Performing sanity check on apache24 configuration:
Starting apache24.
Hook 'post-hook' ran with error output:
Syntax OK
The dry run was successful.
SECOND RUN (SECONDS LATER):
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator standalone, Installer None
Running pre-hook command: service apache24 stop
Hook 'pre-hook' ran with output:
Stopping apache24.
Waiting for PIDS: 1876.
Simulating a certificate request for crunchygrooves.com
Performing the following challenges:
http-01 challenge for crunchygrooves.com
Waiting for verification...
Challenge failed for domain crunchygrooves.com
http-01 challenge for crunchygrooves.com
Certbot failed to authenticate some domains (authenticator: standalone). The Certificate Authority reported these problems:
Domain: crunchygrooves.com
Type: connection
Detail: During secondary validation: 75.130.116.46: Fetching http://crunchygrooves.com/.well-known/acme-challenge/q8_8VT2oi7rJ-qRsCl8nDFOLUj7AUF_TkePYNLs5A7c: Timeout during connect (likely firewall problem)
Hint: The Certificate Authority failed to download the challenge files from the temporary standalone webserver started by Certbot on port 80. Ensure that the listed domains point to this machine and that it can accept inbound connections from the internet.
Cleaning up challenges
Running post-hook command: service apache24 start
Hook 'post-hook' ran with output:
Performing sanity check on apache24 configuration:
Starting apache24.
Hook 'post-hook' ran with error output:
Syntax OK
Some challenges have failed.
My web server is (include version): Apache 2.4.54
The operating system my web server runs on is (include version): FreeNAS 13
My hosting provider, if applicable, is: godaddy.com (DNS)
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): No (via godaddy.com)
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): 1.27.0