"renewal configurations were invalid"?

I’m trying to fix a certificate called alice.hatters.org.uk (the canonical name of the server that I don’t in fact need to use as a web vhost) that was coming up with errors. I managed to partially fix it by removing that domain form the cert (it was coming up with “invalid credentials” errors). But now it’s showing another error from the domain on the cert that I do want to use (www.hatters.org.uk).

How can I get more information on what exactly was invalid in the parsefail?

Part of my confusion is that I think the cert is called alice.hatters.org.uk but it’s for the domain www.hatters.org.uk. At least I think it is I’m not sure…

My domain is: www.hatters.org.uk

I ran this command: certbot renew

It produced this output:

No renewals were attempted.

Additionally, the following renewal configurations were invalid: 
  /etc/letsencrypt/renewal/www.hatters.org.uk.conf (parsefail)

My web server is (include version):

Apache 2.4.29

The operating system my web server runs on is (include version):

Ubuntu 18.04.3

My hosting provider is:

Jump Networks Ltd

I can login to a root shell on my machine (yes or no, or I don’t know):

Yes

I’m not using a control panel

The version of my client :

0.31.0

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It didn’t say anything else?

Maybe try “certbot renew --dry-run” – it will fail, but it may print more information.

Besides that, check /var/log/letsencrypt/letsencrypt.log.

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Thanks, although it doesn’t turn up anything more.

The certificate that coming up with the error isn’t in fact in use in any of the apache configs. So it may be best to just just remove it. I’ll see if I can work out how to do that.

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