Please fill out the fields below so we can help you better.
My domain is:
export.netques.com
I ran this command:
./certbot-auto renew --dry-run
It produced this output:
Processing /etc/letsencrypt/renewal/export.netques.com.conf
Cert not due for renewal, but simulating renewal for dry run
Renewing an existing certificate
Attempting to renew cert from /etc/letsencrypt/renewal/export.netques.com.conf p roduced an unexpected error: urn:acme:error:serverInternal :: The server experie nced an internal error :: Failed to get registration by key. Skipping.
My operating system is (include version):
Ubuntu 16.04 xenial
My web server is (include version):
Using --standalone certonly (I’m running a node server that was turned off at the moment of doing the above commands)
My hosting provider, if applicable, is:
Digital Ocean
I can login to a root shell on my machine (yes or no, or I don’t know):
yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
nope, ssh.
The log produced this (I think this is all the applicable stuff):
2017-01-16 12:48:39,221:DEBUG:root:Sending POST request to https://acme-staging.api.letsencrypt.org/acme/new-authz:
{
“header”: {
“alg”: “RS256”,
“jwk”: {
“e”: “AQAB”,
“kty”: “RSA”,
“n”: “qiDcHgq6uK_cMf7mCmLNRQM8BH9f8v9U3PEroUK_fmWRYHWmBsoZrFMnobDWt3jDXjEDIL_xcwTSs3MSv7c0QujIMwpWHQwR-APJ_bGVsM33AuIiE8nTIDiz9W3YMW_gJWgNUuQPNUcuIavnMlPAnTWsU7pFhRogpr2f_y_icPUa9LQX_VsWDSJCZsSJdRZLVG3laMB5ezCtgT-6F4DDO1_HOyooR8xL-WnlqQVI3VSA6aRfjjJWIow6V8Aczc85CsK7KX1TFiNaczoJzfKujJa_VLOkPySbsXAGhWImPCk-fALruv0AB0dzVo6vDgdBUd8vY4x1YNYzHmApW6fV_w”
}
},
“protected”: “eyJub25jZSI6ICJUNHQzdU9jQjE4MFIyTVRnZ3haTlJfTXhXUnNNSFgzYXdJdzRrTDVGTmdNIn0”,
“payload”: “ewogICJpZGVudGlmaWVyIjogewogICAgInR5cGUiOiAiZG5zIiwgCiAgICAidmFsdWUiOiAiZXhwb3J0Lm5ldHF1ZXMuY29tIgogIH0sIAogICJyZXNvdXJjZSI6ICJuZXctYXV0aHoiCn0”,
“signature”: “H8vLtRwIA64HrB_KT1CtafJapwy4jSKUn6duPCyNzV6c3iMnPnJXxbSiOCX9qRLvybbnYzwattVBf6SXoKqBxDTIS7Lqh1GJ7QDA3yBeLxxemiCpSH7-TP-7jkCewzt4Xt726ppQme4ae4-hnGufn7WUEq3Qdkal954MZD2GkqZ5Rc1ut3CvKWuFuQ1EdCiS-XSqx3JYWduJKm2iOTS9EZJgbcVbG0GdDE5cBoVihgg-zJr3OyVJBF5Zqt-Plbe0fzTPgq_gI-z6XgBSCVw1unCB9GtmrHdAhObrsaThLj3XpSBI6ANBRmaxk9aj13M_BQVQN1w2yShWwGl8i_0j0w”
}
2017-01-16 12:48:44,402:DEBUG:requests.packages.urllib3.connectionpool:https://acme-staging.api.letsencrypt.org:443 “POST /acme/new-authz HTTP/1.1” 500 111
2017-01-16 12:48:44,431:DEBUG:acme.client:Received response:
HTTP 500
Server: nginx
Content-Type: application/problem+json
Content-Length: 111
Boulder-Request-Id: XciBb-Uwu56lC_a_4u1BgMmIzC-rf5EIxdGQFsfhcEs
Replay-Nonce: fkNg-xB-7bzwmc4jw5EeO4Xy1uEl3dENGWZc7Y7asb0
Expires: Mon, 16 Jan 2017 12:48:44 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Mon, 16 Jan 2017 12:48:44 GMT
Connection: close
{
“type”: “urn:acme:error:serverInternal”,
“detail”: “Failed to get registration by key”,
“status”: 500
}
2017-01-16 12:48:44,432:DEBUG:acme.client:Storing nonce: fkNg-xB-7bzwmc4jw5EeO4Xy1uEl3dENGWZc7Y7asb0
2017-01-16 12:48:44,432:WARNING:certbot.renewal:Attempting to renew cert from /etc/letsencrypt/renewal/export.netques.com.conf produced an unexpected error: urn:acme:error:serverInternal :: The server experienced an internal error :: Failed to get registration by key. Skipping.
2017-01-16 12:48:44,440:DEBUG:certbot.renewal:Traceback was:
Traceback (most recent call last):
File “/home/coo/.local/share/letsencrypt/local/lib/python2.7/site-packages/certbot/renewal.py”, line 390, in handle_renewal_request
main.obtain_cert(lineage_config, plugins, renewal_candidate)
File “/home/coo/.local/share/letsencrypt/local/lib/python2.7/site-packages/certbot/main.py”, line 626, in obtain_cert
action, _ = _auth_from_available(le_client, config, domains, certname, lineage)
File “/home/coo/.local/share/letsencrypt/local/lib/python2.7/site-packages/certbot/main.py”, line 103, in _auth_from_available
renewal.renew_cert(config, domains, le_client, lineage)
File “/home/coo/.local/share/letsencrypt/local/lib/python2.7/site-packages/certbot/renewal.py”, line 273, in renew_cert
new_certr, new_chain, new_key, _ = le_client.obtain_certificate(domains)
File “/home/coo/.local/share/letsencrypt/local/lib/python2.7/site-packages/certbot/client.py”, line 262, in obtain_certificate
self.config.allow_subset_of_names)
File “/home/coo/.local/share/letsencrypt/local/lib/python2.7/site-packages/certbot/auth_handler.py”, line 68, in get_authorizations
domain, self.account.regr.new_authzr_uri)
File “/home/coo/.local/share/letsencrypt/local/lib/python2.7/site-packages/acme/client.py”, line 216, in request_domain_challenges
typ=messages.IDENTIFIER_FQDN, value=domain), new_authzr_uri)
File “/home/coo/.local/share/letsencrypt/local/lib/python2.7/site-packages/acme/client.py”, line 196, in request_challenges
new_authz)
File “/home/coo/.local/share/letsencrypt/local/lib/python2.7/site-packages/acme/client.py”, line 667, in post
return self._check_response(response, content_type=content_type)
File “/home/coo/.local/share/letsencrypt/local/lib/python2.7/site-packages/acme/client.py”, line 570, in _check_response
raise messages.Error.from_json(jobj)
Error: urn:acme:error:serverInternal :: The server experienced an internal error :: Failed to get registration by key