Renew fail (with 15 characters)

auto renew alert email came in, cron had this set (I thought) tried to manually renew, no joy, need help please

My domain is: https://firearm-videos.sixguns.com

I ran this command: certbot renew

It produced this output:


Saving debug log to /var/log/letsencrypt/letsencrypt.log

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Processing /etc/letsencrypt/renewal/firearm-videos.sixguns.com.conf
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Renewing an existing certificate for firearm-videos.sixguns.com

Certbot failed to authenticate some domains (authenticator: apache). The Certificate Authority reported these problems:
  Domain: firearm-videos.sixguns.com
  Type:   connection
  Detail: IP: Fetching http://firearm-videos.sixguns.com/.well-known/acme-challenge/JA5YcdI9PFSIqy4sAiiuDAVMO9a1hylzdIFQSGlAL88: Timeout during connect (likely firewall problem)

Hint: The Certificate Authority failed to verify the temporary Apache configuration changes made by Certbot. Ensure that the listed domains point to this Apache server and that it is accessible from the internet.

Failed to renew certificate firearm-videos.sixguns.com with error: Some challenges have failed.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
All renewals failed. The following certificates could not be renewed:
  /etc/letsencrypt/live/firearm-videos.sixguns.com/fullchain.pem (failure)
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
1 renew failure(s), 0 parse failure(s)
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.

ran -v
output

certbot renew  -v
Saving debug log to /var/log/letsencrypt/letsencrypt.log

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Processing /etc/letsencrypt/renewal/firearm-videos.sixguns.com.conf
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Certificate is due for renewal, auto-renewing...
Plugins selected: Authenticator apache, Installer apache
Renewing an existing certificate for firearm-videos.sixguns.com
Performing the following challenges:
http-01 challenge for firearm-videos.sixguns.com
Waiting for verification...
Challenge failed for domain firearm-videos.sixguns.com
http-01 challenge for firearm-videos.sixguns.com

Certbot failed to authenticate some domains (authenticator: apache). The Certificate Authority reported these problems:
  Domain: firearm-videos.sixguns.com
  Type:   connection
  Detail: IP: Fetching http://firearm-videos.sixguns.com/.well-known/acme-challenge/hfmAwHa4KDbgRLzSt7nx4sQjCXXtIJd4vU7xqgHBqsQ: Timeout during connect (likely firewall problem)

Hint: The Certificate Authority failed to verify the temporary Apache configuration changes made by Certbot. Ensure that the listed domains point to this Apache server and that it is accessible from the internet.

Cleaning up challenges
Failed to renew certificate firearm-videos.sixguns.com with error: Some challenges have failed.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
All renewals failed. The following certificates could not be renewed:
  /etc/letsencrypt/live/firearm-videos.sixguns.com/fullchain.pem (failure)
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
1 renew failure(s), 0 parse failure(s)
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.

My web server is (include version): ?

The operating system my web server runs on is (include version): Ubuntu 20.04.6 LTS

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know): YES

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): certbot 2.11.0

log file

log.txt (4.4 KB)

Thank you for helping :hugs:

3 Likes

Welcome @RMT

Have you closed port 80 by any chance? Because HTTP (port 80) requests are not reaching you but HTTPS (port 443) are working fine.

4 Likes
3 Likes

I'm not aware of that being the case, upon checking I only see this at my server

ok, just checked my software and found this

So I'm guessing I need to add a firewall rule for incoming?

image.

any suggestions ?

Thank you

3 Likes

Yes; As shown, there is no inbound rule for HTTP [port 80]:
image

4 Likes

Thanks a ton!

3 Likes

Hmmmm, which one would it be.. :thinking:

:roll_eyes: :roll_eyes: :roll_eyes:

2 Likes

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.