Hello,
I would like to know how to renew an expired certificate since 1 week but I really don’t know how to do… actually I’ve got a website server on KimSufi with a domaine name / subdomain on Gandi.
I order this secure website https://dispatcher.shantitravel.com last year and I’m not in touch anymore with my developer but I have access to everything. Can you help me to solve this please ?
Thanks,
Jonathan
it’s really helpful if you are able to answer the following questions.
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):
There is an older check of your main domain - https://check-your-website.server-daten.de/?q=shantitravel.com
There are some errors.
Your subdomain looks ok - https://check-your-website.server-daten.de/?q=dispatcher.shantitravel.com
| Domainname | Http-Status | redirect | Sec. | G |
|---|---|---|---|---|
| • http://dispatcher.shantitravel.com/ | ||||
| 37.187.125.238 | 301 | https://dispatcher.shantitravel.com/ | 0.053 | A |
| • https://dispatcher.shantitravel.com/ | ||||
| 37.187.125.238 | 401 | 0.840 | N | |
| Unauthorized | ||||
| Certificate error: RemoteCertificateChainErrors | ||||
| • http://dispatcher.shantitravel.com/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de | ||||
| 37.187.125.238 | 301 | https://dispatcher.shantitravel.com/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de | 0.053 | A |
| Visible Content: Moved Permanently The document has moved here . Apache/2.4.25 (Debian) Server at dispatcher.shantitravel.com Port 80 | ||||
| • https://dispatcher.shantitravel.com/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de | 401 | 0.290 | N | |
| Unauthorized | ||||
| Certificate error: RemoteCertificateChainErrors | ||||
| Visible Content: |
is ok.
But the questions - control panel yes/no, root access, possible client - are important.
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