I've moved this to the "Help" category - could you please fill out the questions below? (These are what you'd normally be prompted with when creating a new thread under "Help", and will greatly assist us in helping you fix this.) My initial guess would be to check that port 443 is accessible from the public internet, and that your web server properly responds to HTTPS requests.
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):