# ReadTimeout: HTTPSConnectionPool(host='acme-v01.api.letsencrypt.org', port=443) **URL:** https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341 **Category:** Help **Created:** [May 19, 2017, 7:20am UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341 "2017-05-19T07:20:31Z") **Posts on this page:** 20 **Page:** 1
### Author: ![coder-studio](https://avatars.discourse-cdn.com/v4/letter/c/71e660/32.png) [@coder-studio](https://community.letsencrypt.org/u/coder-studio) #### Post date: [May 19, 2017, 7:20am UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/1 "2017-05-19T07:20:31Z")
Please fill out the fields below so we can help you better. My domain is: [flower-album.ru](http://flower-album.ru) I ran this command: certbot --apache It produced this output: HTTPSConnectionPool(host=‘[acme-v01.api.letsencrypt.org](http://acme-v01.api.letsencrypt.org)’, port=443): Read timed out. (read timeout=45) My operating system is (include version): Ubuntu 16.04.2 LTS (GNU/Linux 4.4.0-78-generic x86\_64) My web server is (include version): My hosting provider, if applicable, is: Own server I can login to a root shell on my machine (yes or no, or I don’t know): yes I’m using a control panel to manage my site (no, or provide the name and version of the control panel): ssh LOG: 2017-05-19 07:11:15,844:DEBUG:certbot.main:Root logging level set at 20 2017-05-19 07:11:15,846:INFO:certbot.main:Saving debug log to /var/log/letsencrypt/letsencrypt.log 2017-05-19 07:11:15,848:DEBUG:certbot.main:certbot version: 0.12.0 2017-05-19 07:11:15,848:DEBUG:certbot.main:Arguments: [’–apache’] 2017-05-19 07:11:15,850:DEBUG:certbot.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#apache,PluginEntryPoint#webroot,PluginEntryPoint#null,PluginEntryPoint#manual,PluginEntryPoint#standalone) 2017-05-19 07:11:15,851:DEBUG:certbot.plugins.selection:Requested authenticator apache and installer apache 2017-05-19 07:11:20,353:DEBUG:certbot.plugins.selection:Single candidate plugin: \* apache Description: Apache Web Server plugin - Beta Interfaces: IAuthenticator, IInstaller, IPlugin Entry point: apache = certbot\_apache.configurator:ApacheConfigurator Initialized: \ Prep: True 2017-05-19 07:11:20,356:DEBUG:certbot.plugins.selection:Selected authenticator \ and installer \ 2017-05-19 07:11:20,365:DEBUG:certbot.main:Picked account: \ 2017-05-19 07:11:20,368:DEBUG:acme.client:Sending GET request to [https://acme-v01.api.letsencrypt.org/directory](https://acme-v01.api.letsencrypt.org/directory). 2017-05-19 07:11:20,377:DEBUG:requests.packages.urllib3.connectionpool:Starting new HTTPS connection (1): [acme-v01.api.letsencrypt.org](http://acme-v01.api.letsencrypt.org) 2017-05-19 07:12:06,103:DEBUG:certbot.main:Exiting abnormally: Traceback (most recent call last): File “/usr/bin/certbot”, line 11, in load\_entry\_point(‘certbot==0.12.0’, ‘console\_scripts’, ‘certbot’)() File “/usr/lib/python2.7/dist-packages/certbot/main.py”, line 896, in main return config.func(config, plugins) File “/usr/lib/python2.7/dist-packages/certbot/main.py”, line 599, in run le\_client = \_init\_le\_client(config, authenticator, installer) File “/usr/lib/python2.7/dist-packages/certbot/main.py”, line 399, in \_init\_le\_client return client.Client(config, acc, authenticator, installer, acme=acme) File “/usr/lib/python2.7/dist-packages/certbot/client.py”, line 202, in **init** acme = acme\_from\_config\_key(config, self.account.key) File “/usr/lib/python2.7/dist-packages/certbot/client.py”, line 42, in acme\_from\_config\_key return acme\_client.Client(config.server, key=key, net=net) File “/usr/lib/python2.7/dist-packages/acme/client.py”, line 69, in **init** self.net.get(directory).json()) File “/usr/lib/python2.7/dist-packages/acme/client.py”, line 658, in get self.\_send\_request(‘GET’, url, \*\*kwargs), content\_type=content\_type) File “/usr/lib/python2.7/dist-packages/acme/client.py”, line 631, in \_send\_request response = self.session.request(method, url, \*args, \*\*kwargs) File “/usr/lib/python2.7/dist-packages/requests/sessions.py”, line 488, in request resp = self.send(prep, \*\*send\_kwargs) File “/usr/lib/python2.7/dist-packages/requests/sessions.py”, line 609, in send r = adapter.send(request, \*\*kwargs) File “/usr/lib/python2.7/dist-packages/requests/adapters.py”, line 499, in send raise ReadTimeout(e, request=request) ReadTimeout: HTTPSConnectionPool(host=‘[acme-v01.api.letsencrypt.org](http://acme-v01.api.letsencrypt.org)’, port=443): Read timed out. (read timeout=45) ---
### Author: ![ev4ern](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/ev4ern/32/13570_2.png) [@ev4ern](https://community.letsencrypt.org/u/ev4ern) #### Post date: [May 19, 2017, 9:07am UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/2 "2017-05-19T09:07:31Z")
Same problems ``` 2017-05-19 09:04:13,579:DEBUG:certbot.plugins.selection:Selected authenticator and installer None 2017-05-19 09:04:13,719:DEBUG:acme.client:Sending GET request to https://acme-v01.api.letsencrypt.org/directory. 2017-05-19 09:04:13,721:DEBUG:requests.packages.urllib3.connectionpool:Starting new HTTPS connection (1): acme-v01.api.letsencrypt.org 2017-05-19 09:04:58,892:DEBUG:certbot.log:Exiting abnormally: Traceback (most recent call last): File "/usr/local/bin/certbot", line 11, in load_entry_point('certbot', 'console_scripts', 'certbot')() File "/opt/certbot/src/certbot/main.py", line 742, in main return config.func(config, plugins) File "/opt/certbot/src/certbot/main.py", line 666, in certonly le_client = _init_le_client(config, auth, installer) File "/opt/certbot/src/certbot/main.py", line 382, in _init_le_client acc, acme = _determine_account(config) File "/opt/certbot/src/certbot/main.py", line 367, in _determine_account config, account_storage, tos_cb=_tos_cb) File "/opt/certbot/src/certbot/client.py", line 158, in register acme = acme_from_config_key(config, key) File "/opt/certbot/src/certbot/client.py", line 44, in acme_from_config_key return acme_client.Client(config.server, key=key, net=net) File "/opt/certbot/src/acme/acme/client.py", line 71, in __init__ self.net.get(directory).json()) File "/opt/certbot/src/acme/acme/client.py", line 646, in get self._send_request('GET', url, **kwargs), content_type=content_type) File "/opt/certbot/src/acme/acme/client.py", line 619, in _send_request response = self.session.request(method, url, *args, **kwargs) File "/usr/local/lib/python2.7/site-packages/requests/sessions.py", line 518, in request resp = self.send(prep, **send_kwargs) File "/usr/local/lib/python2.7/site-packages/requests/sessions.py", line 639, in send r = adapter.send(request, **kwargs) File "/usr/local/lib/python2.7/site-packages/requests/adapters.py", line 514, in send raise ReadTimeout(e, request=request) ReadTimeout: HTTPSConnectionPool(host='acme-v01.api.letsencrypt.org', port=443): Read timed out. (read timeout=45) ``` ---
### Author: ![ev4ern](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/ev4ern/32/13570_2.png) [@ev4ern](https://community.letsencrypt.org/u/ev4ern) #### Post date: [May 19, 2017, 9:08am UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/3 "2017-05-19T09:08:41Z")
``` # curl https://acme-v01.api.letsencrypt.org -I HTTP/1.1 504 Gateway Time-out Server: AkamaiGHost Mime-Version: 1.0 Content-Type: text/html Content-Length: 176 Expires: Fri, 19 May 2017 08:57:30 GMT Cache-Control: max-age=0, no-cache, no-store Pragma: no-cache Date: Fri, 19 May 2017 08:57:30 GMT Connection: keep-alive ``` ---
### Author: ![dshashkov](https://avatars.discourse-cdn.com/v4/letter/d/cab0a1/32.png) [@dshashkov](https://community.letsencrypt.org/u/dshashkov) #### Post date: [May 19, 2017, 9:12am UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/4 "2017-05-19T09:12:13Z")
Same problem for many cert orders. (Hosting) ---
### Author: ![kerkhoff](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/kerkhoff/32/13571_2.png) [@kerkhoff](https://community.letsencrypt.org/u/kerkhoff) #### Post date: [May 19, 2017, 9:36am UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/5 "2017-05-19T09:36:14Z")
Commenting to report same problem, seems letsencrypt auth web service is down. Hosting is OVH in France. Trying to get a cert for a new domain. ---
### Author: ![lanmaster](https://avatars.discourse-cdn.com/v4/letter/l/54ee81/32.png) [@lanmaster](https://community.letsencrypt.org/u/lanmaster) #### Post date: [May 19, 2017, 9:46am UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/6 "2017-05-19T09:46:41Z")
Cannot get cert for new domain. ---
### Author: ![Vivien](https://avatars.discourse-cdn.com/v4/letter/v/a5b964/32.png) [@Vivien](https://community.letsencrypt.org/u/Vivien) #### Post date: [May 19, 2017, 9:47am UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/7 "2017-05-19T09:47:18Z")
The same for me, while trying to renew certs … for all domains, hosting is OVH in France too … Attempting to renew cert from /etc/letsencrypt/renewal/www.assurances-premium-plaisance.fr.conf produced an unexpected error: HTTPSConnectionPool(host=‘[acme-v01.api.letsencrypt.org](http://acme-v01.api.letsencrypt.org)’, port=443): Read timed out. (read timeout=45). Skipping. ---
### Author: ![strine](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/strine/32/13573_2.png) [@strine](https://community.letsencrypt.org/u/strine) #### Post date: [May 19, 2017, 9:49am UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/8 "2017-05-19T09:49:18Z")
same here ReadTimeout: HTTPSConnectionPool(host=‘[acme-v01.api.letsencrypt.org](http://acme-v01.api.letsencrypt.org)’, port=443): Read timed out. (read timeout=45) 2017-05-19 09:37:21,101:DEBUG:certbot.log:Exiting abnormally: ---
### Author: ![butialrj](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/butialrj/32/13574_2.png) [@butialrj](https://community.letsencrypt.org/u/butialrj) #### Post date: [May 19, 2017, 9:50am UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/9 "2017-05-19T09:50:15Z")
ReadTimeout: HTTPSConnectionPool(host=‘[acme-v01.api.letsencrypt.org](http://acme-v01.api.letsencrypt.org)’, port=443): Read timed out. (read timeout=45) having the same issue right now ---
### Author: ![lnroma](https://avatars.discourse-cdn.com/v4/letter/l/ecccb3/32.png) [@lnroma](https://community.letsencrypt.org/u/lnroma) #### Post date: [May 19, 2017, 9:50am UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/10 "2017-05-19T09:50:59Z")
some problems 504 getway timeout this response: An error occurred while processing your request. Reference #97.57f01202.1495187422.22e57a2c ---
### Author: ![minhajuddin](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/minhajuddin/32/5482_2.png) [@minhajuddin](https://community.letsencrypt.org/u/minhajuddin) #### Post date: [May 19, 2017, 9:52am UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/11 "2017-05-19T09:52:04Z")
I am seeing the same issue. I see that there is an active incident being investigated at: [http://letsencrypt.status.io/](http://letsencrypt.status.io/) ---
### Author: ![servx](https://avatars.discourse-cdn.com/v4/letter/s/3e96dc/32.png) [@servx](https://community.letsencrypt.org/u/servx) #### Post date: [May 19, 2017, 10:01am UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/12 "2017-05-19T10:01:31Z")
Can’t get certificates for my domains, acme-client: [https://acme-v01.api.letsencrypt.org/directory:](https://acme-v01.api.letsencrypt.org/directory:) bad HTTP: 504 some domains are inaccessible now, due to certificates expire ---
### Author: ![peppelinux](https://avatars.discourse-cdn.com/v4/letter/p/e495f1/32.png) [@peppelinux](https://community.letsencrypt.org/u/peppelinux) #### Post date: [May 19, 2017, 11:01am UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/13 "2017-05-19T11:01:49Z")
Same here ReadTimeout: HTTPSConnectionPool(host=‘[acme-v01.api.letsencrypt.org](http://acme-v01.api.letsencrypt.org)’, port=443): Read timed out. (read timeout=45) [acme-v01.api.letsencrypt.org](http://acme-v01.api.letsencrypt.org) is an alias for [api.letsencrypt.org.edgekey.net](http://api.letsencrypt.org.edgekey.net). [api.letsencrypt.org.edgekey.net](http://api.letsencrypt.org.edgekey.net) is an alias for [e981.dscb.akamaiedge.net](http://e981.dscb.akamaiedge.net). [e981.dscb.akamaiedge.net](http://e981.dscb.akamaiedge.net) has address 23.1.67.122 [e981.dscb.akamaiedge.net](http://e981.dscb.akamaiedge.net) has IPv6 address 2a02:26f0:4:199::3d5 [e981.dscb.akamaiedge.net](http://e981.dscb.akamaiedge.net) has IPv6 address 2a02:26f0:4:183::3d5 ---
### Author: ![willemdh](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/willemdh/32/13579_2.png) [@willemdh](https://community.letsencrypt.org/u/willemdh) #### Post date: [May 19, 2017, 11:04am UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/14 "2017-05-19T11:04:57Z")
Same problem: ``` An unexpected error occurred: ReadTimeout: HTTPSConnectionPool(host='acme-v01.api.letsencrypt.org', port=443): Read timed out. (read timeout=45) ``` ---
### Author: ![DaveRandom](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/daverandom/32/13586_2.png) [@DaveRandom](https://community.letsencrypt.org/u/DaveRandom) #### Post date: [May 19, 2017, 11:36am UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/16 "2017-05-19T11:36:11Z")
In case you haven’t noticed, this is a FREE service made possible by sponsors. It’s not “unprofessional” because it’s not a “professional” service. You get what you pay for, and you have paid nothing. The time frame is 3 months because that is required in order to reduce the scope for abuse of the FREE service. If you want professional support, SLAs, long certificate time spans, use one of the many and varied commercial options. ---
### Author: ![minhajuddin](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/minhajuddin/32/5482_2.png) [@minhajuddin](https://community.letsencrypt.org/u/minhajuddin) #### Post date: [May 19, 2017, 11:40am UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/17 "2017-05-19T11:40:08Z")
Waiting till the cert has expired makes _you_ unprofessional. LE sends an email 15 days prior to the cert expiring. There is no excuse for not renewing certs before expiration. Moreover, this should be an automated process. Not a manual one. ---
### Author: ![dpanesso](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/dpanesso/32/13585_2.png) [@dpanesso](https://community.letsencrypt.org/u/dpanesso) #### Post date: [May 19, 2017, 11:49am UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/19 "2017-05-19T11:49:42Z")
Great! Thank you for the information. Will keep checking for updates.[http://letsencrypt.status.io/](http://letsencrypt.status.io/) says it´s pretty big, “Service Disruption” on all but the website. 😐 ---
### Author: ![Ponder](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/ponder/32/13593_2.png) [@Ponder](https://community.letsencrypt.org/u/Ponder) #### Post date: [May 19, 2017, 11:53am UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/20 "2017-05-19T11:53:55Z")
Got the same here (a week to go). It seems from a netstat -l while certbot is running that it’s not listening on port 443 (or indeed any port) so it’s hardly surprising there’s no response. (edit) Jumping in before full diagnostics. I can see what’s happening now and will wait patiently 🙂 ---
### Author: ![gmc](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/gmc/32/11570_2.png) [@gmc](https://community.letsencrypt.org/u/gmc) #### Post date: [May 19, 2017, 12:34pm UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/21 "2017-05-19T12:34:54Z")
Same issue here. Cert expired today and can’t renew now. ---
### Author: ![NearlyNormal](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/nearlynormal/32/13594_2.png) [@NearlyNormal](https://community.letsencrypt.org/u/NearlyNormal) #### Post date: [May 19, 2017, 1:02pm UTC](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341/22 "2017-05-19T13:02:12Z")
I know it’s a free service. Thank you for confirming in different words that it’s not a reliable professional service. [Next page](https://community.letsencrypt.org/t/readtimeout-httpsconnectionpool-host-acme-v01-api-letsencrypt-org-port-443/34341.md?page=2)